The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Brandon shows was great. Easy to find shows and the times available. Good discounts and add on options. Made our booking pleasant
Fought me online when I tried to use my Discover Card. I had to call which was fine the gal I spoke with was lovely and very helpful and accommodating!
Awesome Love It the booking process, about the show? Let you know after
Awesome. Great. Very easy. Very Happy with purchasing tickets online. Within minutes I had my confirmation of my purchase. Would definitely use it again.
Berry happy with the show. Entertaining throughout. The pace was sometimes too fast to display the incredible talent of these people. Was disappointed with ticketing process and the lack of clarity on how many steps were needed to get a seat. Pat the tickets, wait for acceptance email, Travel to get a voucher, listen to a sales pitch, get the voucher, not told to turn in the voucher for tickets, wait in line only to be told to go get a ticket. No chance to choose my seat which I would not have chosen the one I got. What a hassel!
Nice and easy reservation. Can't wait to see the show! My co-workers have been a couple of times and they said the dinner was incredible and to show up hungry.
Easy website to navigate, was able to book all of our requested days and times. Looking forward to our visit. Thank you for helping us get our plans in order!
So far so good looking forward to the shows. Will be our first time in Branson
It was so easy to order! The price was great! Love this show!
Awesome experience! The shows we attended were amazing! All were very well done.
Have the confirmation but date to see the show still coming! Hard to review what we have not seen!
Been to this show before and cant wait to see them again, they were excellent and so enjoyable
Your site makes it easy to book multiple shows. I loved looking at all of the show options and descriptions.
Quick and easy! The website is easy to follow and ticket purchase was a breeze - thanks!
Service to accomplish reservations was easy to use with pleasant, informative personnel.
Easy to find fun things to do. I am a bit confused on how to get my actual package. I received emails to go pick them up. That's fine, but the emails seem to indicate I should get them now. I live in Michigan so obviously I won't get them until my arrival in March.
I did not know I had to go somewhere to pick up vouchers before I could go to the theatre.
Site was easy to use but it was frustrating that you had to reset your dates every time you went back to find another show