The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
I was able to figure out what shows would work for me and a hotel. Site made it easy to find what I needed to schedule my trip.
Good as could be expected. I was impressed with the thoroughness of the website, and the ease of putting together a package for tickets to any show or activity we were interested in.
Easy access to all the shows paling in Branson.
Was able to pick dates and times we needed.
Also liked being able to pick set location also.
Good ordering so far. Don't want the Pierce arrow add on though. Pressed the wrong area on the count down when singing out. Thanks
Booking experience does not rate high because I was not allowed to select seats.
Ginger was outstanding. She helped me navigate and choose an agenda perfect for my time and budget. Thank you.
PUTS IT ALL TOGETHER QUICK AND EASY! I HAVE NEVER SET UP A VACATION SO FAST AND EASY. IT TOOK ONLY A MATTER OF MINUTES TO SET UP ALL OF THE SHOWS AND LODGING.
Awesome time. Family friendly. Quality customer service and moderate prices.
Dry difficult to manage online. Difficult to plan not knowing the times of performances before booking.
We declined the invitation for a time share show and they canceled our hotel reservation!
We will never use this site a gain!
They are related to the Wyndham hotel and resort!
It was very easy to navigate, I just wish the final screen would have been my order.
Easy to buy tickets. We got the seats we wanted and are looking forward to the show.
Very easy to use and in and out in no time. They were very helpful.
Easy to order the tickets online. Can't wait to see the shows.
Very easy to use. And great Customer Service from staff. Excellent Experience.
Haven't picked up the tickets yet, the show we are going to see is in November. Purchasing the tickets so far was smooth. We will see how the next step goes.
It's been great! Good was plentiful and good. The shows were also very good! Really loved the Branson Bell Showboat cruise! The singers were very talented and had beautiful voices.
Ordering was easy. However was not aware that we had to go to a visitor center to pick up the tickets. Not very convenient at all and then they try to get you to pay and attend a 2 hour presentation at one of their hotels and they will give you a 2 night stay at one of there choice locations and a $75 American Express gift card. Made me not want to book another show and have to go pick up tickets a d go thru that hassle again. Why can't you just pick them up at the show location. If this is the way all the shows are we are cutting our visit short and heading elsewhere. We are too old to have to go through this nonsense.
Slow ……………………………………………………………….stop the extra questions
Great thus far! We have yet to go on the boat ride. I'm looking forward to it.