The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Very helpful representatives when questions arose. I was offered other shows and lodging but was not needing any other. Not pushing with sales!
Booking was easy, payment was simple, and we are looking forward to seeing the shows that we booked. Response time was very quick for receiving the confirmations.
All good and easy access, paypal payment is easy as well. The time we wanted was available as well.
Disappointing when i needed to change plans for a boat cruise
The website is easy to navigate, and I'm impressed by how many fun things there are to do in Branson. Looking forward to our trip.
Very easy to follow and purchase thru. Especially appreciated the detail of the shows and what we can expect!
Good, very easy for Me to work through. Thanks. I'm very happy to already have My ticket to the show.
Don't know where My seat is.
Good, very easy for Me to work through. Thanks. I'm very happy to already have My ticket to the show.
I love how organized it is, it made my part very simple and stress free
Quick and easy, great deals! Plan to use this service again!
Great, no problems at all. We are looking forward to the show.
Easy website found using this website very easy even for somebody that's not used to doing this kind of stuff do not like the fact that I can't print up the tickets or just show the tickets on my phone but you have to show up in person at a different location than where you're going
Easy website found using this website very easy even for somebody that's not used to doing this kind of stuff
Great value on the show. Looking forward to the trip and purchasing the tickets in advance is very helpful. Also we appreciate the free tickets to the shipwrecked museum and look forward to that as well
So far it's been good. Wish there was more explanation on seating.
Fast, easy transaction got shows that we wanted and saved money.
Would have liked to know where exactly the seats were in the theater
The process is pretty straight forward, simple and quick. No complaints.
Our second time going to experience Pierce Arrow. A not-to-be-missed opportunity.
Very nicely done. Thank you! I didn't have any problems buying our tickets.
It was easy to book shows. The discounts were great for seniors.
It was easy to as if it was in person. Happy with what I can get.