The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
It was the second worst vacation we have ever experienced. They love their veterans there. Personally I won't be back.
Easy to plan your shows and checkout was straight forward. Will use again whenever I need Branson Show Reservations.
Thanks for all the help. I really wish I did not have to go pick up the tickets. I would rather print tickets from my email or just show a barcode.
Easy site to order tickets for all shows. Having all the available schedule of shows made planning a weeks vacation very convenient. Thank you.
Good experience so far. Will find out more when we pick up our tickets
Very user friendly! Thank you so much! We can't wait to get away and see the shows
Thank you for making this experience sooo convenient. Had a bump in the road and made 1 phone call and it was resolved
It was so great booking our anniversary trip for next month.
Very nice to order. Excellent performance very entertaining 👍
Customer Service agent Chelsea was so, so, so, very helpful! I have never experienced someone so willing to go above and beyond to answer every single question and concern I had about ordering tickets!
On-line reservation system was quick and easy to understand.
Thank you for letting us apply the military or senior discounts on line. No other online tickets allow for that
Offered all main shows looking for and hotel for one lower price.
Pretty easy to order great follow up. Sent reminders. Too many things to choose from
The booking was easy and quick! I'll find out how well it went when I go to pick up my vouchers. We shall see.
Thank you.
Is a very user friendly site and has no problems scheduling our trip.
Super easy booking and priced nicely. Was concerned that the total price quoted was not the final price charged on my credit card. No where did it indicate that the total price did not include the taxes. That should be added to your website.
Easy process
Friendly, helpful people. Contacted me to make sure all was well.
Made booking our vacation so easy. Being able to book all the things we knew we wanted to do at the same time was great.