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Brainly

How would you rate Brainly?
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South Carolina
1 review
6 helpful votes
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Ever since online school became the norm, everybody has been using this software to cheat. When you actually need help looking for an answer it's like searching for a good review on Brainly. Don't get me wrong, the platform is great, I personally use it, but when you need help, all you get is "c" and it has 500 5 stars, 1000 likes, and I'm still confused about my subject. Only two answers per question, people will copy the one above it and paste it for the points, and nobody will have the right answer. I've countlessly reported these and they never get handled at all. Please look over your users and get everything under control, seems like it would be really easy.

Date of experience: September 27, 2021
Florida
1 review
9 helpful votes
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Paying for Education
October 16, 2020

I am a 16-year-old student in Florida trying to get some help in math and science. I thought Brainly would be a good website until the ads showed up. Brainly is loaded with a crap ton of ads and promotions. For almost every question you have to go to, it will give you a 30-second ad and then another one about Brainly Plus. They even have a button that says "Ask your parents" as if they are a credit card. If I had my own company for teaching students new things I wouldn't put a price on their own damn education. This just shows how much low effort Brainly used on their website. Nobody on their team has the option to solve answers directly, but instead, they need the customers and guests to answer the questions for them. Most of the time the answers are right, but the company's greed is unbelievable.

Date of experience: October 16, 2020
Florida
1 review
38 helpful votes
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Horrible
October 8, 2020

I just started my account and answered like over 40 questions. I got positive feedback from the ones who posted it. But randomly a moderator goes and deletes everything in one go without a reason of why it was deleted. There is no point to the time I wasted answering then. The moderator is laurenercsp6fpli, BRAINLY needs real moderators not people who do whatever they want.

Date of experience: October 8, 2020
Arizona
1 review
0 helpful votes
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I hate brainly.com!
April 7, 2021

I hate brainly.com and I always will because this company is not helpful at all. When I as a question different questions come up so why can't people answer my own question its just really frustrating!

Date of experience: April 7, 2021
Brainly U. Brainly Rep
over a year old

While our Brainly Plus subscription gives students unlimited access to all content including the Verified Answers, which have been vetted by Brainly's content experts, as well as access to an ad-free experience.

But, we do want to let you know that this optional to purchase as all questions, answers, and other features are still accessible for free. We understand that this is not available to everyone, but encourage you to become more involved in our Brainly community by making positive contributions to it and perhaps answer a few questions from other students on your account and see what effect that has on your features.

Please let us know if you have any additional questions by contacting us at community@brainly.com
Best, Brainly Team"

Ohio
3 reviews
7 helpful votes
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My child graduated last May and the subscription was cancelled. I just noticed on 4/12/21 they took 24.00 out of my account. How can you charge me a year later? There is no way to call them and speak with anyone. This is fraud and a scam!

Date of experience: May 15, 2021
Brainly U. Brainly Rep
over a year old

Please reach out to our support team at subscriptions@brainly.com so that they can locate and refund your payment.

Florida
1 review
3 helpful votes
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Cheater
September 29, 2020

This website is a cheating app. Yes it gives you the answers, but it doesn't help you learn your study material. I recommend using a different app, like Algebra Nation or Quizlet or Khan Academy. Take my advice and use these apps.

Date of experience: September 29, 2020
Oman
1 review
1 helpful vote
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I know now that most students are sitting at home and most of them will be online most of the time on their classes provided by their schools or own learning platforms like this or like many others. The access each one of them has to give meeting codes and to do anything online has increased without parent's attention. I am sorry to say this brainly was my favourite app till now. After the pandemic started I hate myself to go to that site because it is full of blunders like join that meeting join this meeting, here is the meeting code, only girls join etc... and whatnot. This platform has become the worst. It has a very high place in the daily education of a child among millions. It is the best app and no one created such a wonderful app. I really want to say this, because of this it's gonna be worst. Thank you and I hope all of this would change

Date of experience: December 19, 2020
New York
1 review
2 helpful votes
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Brainly has been the only thing keeping me from failing virtual, the answers there are mostly good, but occasionally you'll have a person who only give the answer. Which isn't very helpful for obvious reasons. The feature that prevents you from seeing more than a couple of answers each day is frustrating but it can easily be circumvented by using multiple free accounts. Overall I'd give it 5 stars if it weren't for the people who don't give explanations on their answers.

Date of experience: January 11, 2022
California
1 review
3 helpful votes
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First of all, good website. Some of the answers are gibberish, but most of them(especially the popular ones) are great. Also, dont buy a membership
You can get unlimited answers by just disabling cookies for brainly.com specifically on your browser, or you can disable all cookies if you use safari(this will sign you out of google and other websites so I reccomend using another browser other than safari while u are using brainly). You dont even have to make an account.

Date of experience: March 8, 2022
Philippines
1 review
2 helpful votes
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Brainly is not the problem the users are the problem, kids are using it for educational purposes and the users are putting inappropriate stuff that doesn't help the kids at all sometimes brainly can be helpful but it is still a bad site.

Date of experience: November 11, 2021
Ohio
1 review
1 helpful vote
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Help plz
October 8, 2020

Hello my account has been currently blocked and i don't know how long and it says its next to my username but i can't see it so can anyone help me overal brainly.com is good. If brainly.com sees this plz help me my account is potatohead566 plz help me and tell me why i got banned for a while.

Date of experience: October 8, 2020
Tennessee
1 review
0 helpful votes
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People half the time don't even $#*!ing answer the question and $#*! like this happens frequently, just use answers.com

I $#*!ing paid premium for this $#*!

EDIT:

Oh boy. Oh boy. Let me tell you all a STORY.

Here I am, doing my work, asking a question, then I get a notification to pick which answer on a question I DESPERATELY need and I click on it. And it's gone.

The mods deleted it.

The reason section is blank.

$#*! this website. Use answers.com

Date of experience: November 12, 2020
Florida
2 reviews
41 helpful votes
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THE worst!
October 21, 2020

1. I hate Brainly. Every time I ask a question, people just say "don't know. Thanks for the free points tho and mark ME Brainliest." It's annoying.

2. I actually got sexually assaulted on Brainly. I'm 12 and the guy who sexually assaulted me is 19. I feel disgusted because I thought it was supposed to be a learning environment. But I guess I was wrong.

3. People are sending links to "hot and s*xy girls" google meetings and stuff.

What every you do, do NOT get Brainly. It's not worth it. Trust me. If I can give this website 0 stars, trust me, I would.

Date of experience: October 21, 2020
Nepal
1 review
1 helpful vote
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Worssssssst
December 13, 2020

They call themselves a educational app.
Quora and stack exchange are far better than brainly. It is totally useless.
I want this to be banned. Every time you ask any questions people say don't know thanks for free points and anything. Worst ever app. This is totally a garbage. Rubbish app!

Date of experience: December 13, 2020
Canada
1 review
5 helpful votes
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TERRIBLE and a little shady
October 14, 2022

I am so unimpressed. I tried to cancel my trial via email, as they said I could and I could not find the option to online. They didn't answer, and I got charged. I then emailed for a refund right away as they say you can, and again no response. I tried reaching out a third time and have yet to hear anything, I've been literally forced into a subscription.

Date of experience: October 14, 2022
Texas
1 review
3 helpful votes
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Brainly Took My Money
October 5, 2023

My daughter signed up for Brainly in her last year of school. She set up an account under my name and with my Paypal information. I had no idea that this was an auto renewal situation. Imagine my surprise when Brainly sent me an email saying my subscription had automatically renewed. I immediately emailed Brainly and cancelled my subscription as well as notifying PayPal and opening a dispute. The response from Brainly was basically too bad but we don't offer refunds. I literally cancelled the subscription within minutes of receiving their email. However, they state on their website that you will receive an email notifying you of the auto renewal 7 days before your account is charged. Brainly never sent me an email. I have scoured everything in my email account including the spam folder and they did not send any emails advising of auto renewal. So, doesn't that mean that they are breaking their own policy?

Date of experience: October 5, 2023
Brainly U. Brainly Rep
over a year old

Hello Amy,

Thank you for contacting us.

Unfortunately, we do not process refunds, according to our policy. You can learn more about it in our email communications and in our Help Center —> https://bit.ly/refund-policy-brainly

Please note that we send expiration reminders when the subscription is about to renew. We also inform the users that we do not provide refunds if the subscription is not canceled on time. This information was included in the emails sent to you.

If you have any questions, please always feel free to get in touch by sending an email to subscriptions@brainly.com with the subject line “[Jabber] Review”.

Cheers,

Brainly Team

Sweden
1 review
29 helpful votes
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Worse Website Ever
June 18, 2020

Brainly blocked me for using their site while I was giving their site much needed traffic. I'm sure they don't read reviews because the staff is up themselves, but the amount of ads they have to put on their website just to stay open is hilarious. Quizlet is a far better alternative which simply allows you to create an account for limitless access to information. Brainly charges big bucks to use their excuse of an educational website.

Date of experience: June 18, 2020
Brainly U. Brainly Rep
over a year old

Hi John. Sorry to hear you didn't enjoy your experience on Brainly :( Please contact us at community@brainly.com if we can help further!

Missouri
1 review
14 helpful votes
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Disgusting
December 3, 2020

I just want to say if you use this site and like it there is seriously something wrong with you. I clicked on an answer for my quiz which would decide my end of the quarter grade and what popped up was a cu* filled a** and below it said I need help, please. The site is terrible and no action is taken place when you report people. A class garbage site.

Date of experience: December 3, 2020
Wisconsin
1 review
3 helpful votes
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Yes brainly might give you 1-2 answers before it asks you if you want to start a 7 day free trial and there is a skip option by watching a video and no matter how many times you click on the skip the video, the video never loads. Meaning it's pointless to use brainly if you do not want to pay the money for some answers, i'd rather actually try doing it.

Date of experience: March 12, 2022
Colorado
1 review
36 helpful votes
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Worst Site Ever
April 14, 2020

I've been using brainly for about 2 years without any problems and I've even bought the premium version "brainly plus" and one day I log in and I get $#*!ing blocked and can't get on the site anymore. I've contacted support multiple times over a 3 month period and haven't got a single response. So basically they took my money and blocked me from the site... horrible website

Date of experience: April 14, 2020

Overview

Brainly has a rating of 1.5 stars from 284 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Brainly most frequently mention free trial, answer questions and wrong answers. Brainly ranks 78th among Question And Answer sites.

service
100
value
90
shipping
59
returns
62
quality
94
This company responds to reviews on average within 5 days