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Brainly

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California
1 review
2 helpful votes
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Trash
April 10, 2023

This website is garbage. If i need to find a SINGULAR MATH EQATION AND I PUT THAT I AM UNDER 13 THEN I CANT USE IT EVER AGAIN BECAUSE IT SAYS "uH SiNcE wE kNoW YuUo aRE undEr 13 ThEn YoU CanT USE IT AGAIN I HATE THIS STUPID PILE OF GARBAGE

Date of experience: April 10, 2023
GB
1 review
0 helpful votes
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Broken Website
January 23, 2022

Alright, so when I try to answer a question, every single time, and I mean EVERY SINGLE TIME, the website breaks and I can't type. I try to delete text and it clones the original, or I go back because I made a mistake, then now theres 7 clones of the text Infront. It's just so annoying!

Date of experience: January 23, 2022
California
1 review
1 helpful vote
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I put under 13 when I was signing up because I am 12 almost 13 and then it said I have to be 13 so I put 13 then it wouldn't let me sign up and it is a useless app the worst I ever used!

Date of experience: November 30, 2023
Brainly U. Brainly Rep
over a year old

Hello,

Unfortunately, we could not locate your email communication with this review using only your name. If you prefer, please email us at contact@brainly.com with the subject line “[Jabber] Review” so we can follow up and understand exactly what happened.

Cheers,

Brainly Team

Alabama
2 reviews
18 helpful votes
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Don't Reccomend
September 3, 2019

The moderators are annoying. I understand that they are only trying to keep in the good answers but this is what made me mad. Okay so I am in Geometry class and I used this website to help me with my homework. And I put my questions in and submitted it. And I put it as the topic of Geometry since I am in Geometry class. And I kid you not 2 days later they got deleted. And the questions didn't ever get answered which also sucks. I apparently put them under the wrong topic. Now why on God's green earth would it not be Geometry? In Geometry you learn Geometry! And questions never really get answered that often. And if they are they are either wrong or answered when the homework or assigment is already turned in. I couldn't find the work nor image of the problem that I had asked to prove that it was in fact Geometry related stuff but when I do, I will make sure to add it on here. In general I don't reccomend getting this unless you want a incorrect answer or to have your problem answered in 2 days or more. You may get better luck than me on there, who knows. I don't think the general concept of the website is a bad idea, I just think they should choose better moderators rather than people who have answered the most questions and gotten them right apparently. That doesn't make a good moderator. And it is annoying that they have points on here when you answer or make questions. That is going to prompt people to answer it but that doesn't mean they will get it correct. I would remove that if I were them.

Date of experience: September 3, 2019
New York
1 review
1 helpful vote
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Virtual Tutor
August 23, 2023

Brainly saved me with my courses and I got straight A's. Thank you so much! Well worth the cost. It's like having a tutor right next to you.

Date of experience: August 22, 2023
Brainly U. Brainly Rep
over a year old

Hello,

Thank you for your message!

We're so happy to hear Brainly is helping you with your studies. Congratulations on your A's! 🚀

Please get in touch with us if you have any other questions or suggestions!

New York
1 review
3 helpful votes
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Scam
March 22, 2023

You can not even get a simple awnser without watching a video and during the video i had to watch 15 non skipable ads and the awnser was not even correct or did not tell me what the awnser was BTW I am terrible at typing so yeah there is some mistakes in there anyways DO NOT GO ON BRAINLY IT IS A SCAM

Date of experience: March 22, 2023
Ohio
1 review
2 helpful votes
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I got on one day and it said i was blocked because i was a bot wich i am not $#*!es. $#*!ing site said i was clicking to fast and said i was not a human. STAY AWAY

Date of experience: April 20, 2020
Philippines
1 review
0 helpful votes
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Some users are taking it serious and some are not or maybe all of them but HOWTOMAKEITBETTER: ban/warn the users that arent taking it seriously and maybe add more moderation people. I am making it 2 star cuz some are taking it seriously Period

Date of experience: May 11, 2021
Brainly U. Brainly Rep
over a year old

Sorry for any confusion with moderator actions on your account. For more details, write to us at community@brainly.com - we can help!

Alabama
1 review
7 helpful votes
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Don't use it!
October 2, 2019

It was actually a really good website until the Brainly Plus thing came out. Now I have to watch ads and wait 30 minutes to do anything.

Date of experience: October 2, 2019
Florida
1 review
0 helpful votes
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Why… brainly… why
March 14, 2023

So, I don't like brainly because it's not free at all. Also, WHY DO THEY SAY THAT YOU CAN SIGN UP FOR FREE? It only has a 7 free day trial, that's my rampage.

Date of experience: March 14, 2023
India
1 review
0 helpful votes
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Worst app dont download their subscription is like money for getting wrong answers and they get points while we get free negative markings

Date of experience: December 31, 2022
India
1 review
4 helpful votes
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Worst app ever used
August 20, 2023

Not at all useful, we are just receiving other knowledge, eventually some answers are even wrong. I wont recommend this app for anyone.

Date of experience: August 20, 2023
Brainly U. Brainly Rep
over a year old

Hello Prantik,

Unfortunately, we could not locate your email communication with this review using only your name. If you prefer, please email us at contact@brainly.com with the subject line “[Jabber] Review” so we can follow up and understand exactly what happened.

Cheers,

Brainly Team

India
1 review
1 helpful vote
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Best learning app
August 7, 2021

I love this app. It helps me a lot in my homework and assignments. I also like to answer others questions.

Date of experience: August 5, 2021
Washington
1 review
0 helpful votes
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Good website, but annoying
September 14, 2020

It's a great website to get the answers to your questions, there's always many people on the website so you'll probably get a question of yours answered relatively fast, that's one of the positives for Brainly. However, I'd say that's where the positive side of the website stops, while it gets the job done (your questions answered), it prevents you from seeing answers if you're 1. Incognito, it's a bit irritating, and asks you to make an account, so I simply do that to evade it then. 2. after you search for two questions, it asks you to unlock a 7 day free trial. Why do I need to buy answers? Shouldn't questions just be answered on the spot? They do provide the alternative for it, which is watching ads to unlock your answers BUT I WATCHED THE 30 SECOND AD and my answer wouldn't be unlocked despite me clicking on it and only redirected me up to the top answer saying I should unlock Brainly plus. The only reason I even bothered with Brainly is because there's more answers available on it then another service I use with less people.

Date of experience: September 14, 2020
Massachusetts
1 review
1 helpful vote
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Horrible experience
January 21, 2021

They charge me $25 for a subscription that I never signed up for. I'm on the fact that they charge me a week well they said it was a free trial. So I can email them with the confusion of why I got charged $25 to my credit card and I got no email back for a week and then after week they just asked me more questions about my account I told them that when I logged into my account it said I had no active subscriptions so pretty much they took my money and left it at that so I then emailed them for not the third time but the fourth time and I insisted on them situating my problem or I was gonna go to my bank and I was going to get A refund to my bank because I was unauthorized charge on my card of $25 and it's absolutely just ridiculous that they don't reply to the emails and there's such bad customer service representatives. I would never ever ever ever ever use this website again I would not trust it with your credit card and I would most definitely not trust the customer service to handle your issues.

Date of experience: January 21, 2021
Tennessee
1 review
8 helpful votes
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I attempted to use Brainly to help me with an online class I was taking, one answer every 30 minutes was annoying so I signed up for the "7 day free trial" they took my card information and then the screen kept loading for an hour so I gave up and closed it. I received an email saying that everything was processed, but then I wasn't able to use the free trial. The site didn't even recognize that I had signed up for it. Yet I received an email saying I was going to be charged. Looking for help, I contacted them via a reply to the confirmation email they sent me because 1. They don't have a phone number and 2. Their online help desk never responded to me. I received one email back asking for more information and saying that the problem would be fixed. I sent the information, no response. So now, the website won't even recognize my email in their system. I got the app and was able to sign in without a problem. But, YOU CAN'T CANCEL YOUR SUBSCRIPTION ON THE APP. Not to mention their website crashes anytime you even think about accessing your account to cancel your subscription. I have responded to every email they sent me hoping for another response, and submitted more requests via their website. No response. DO NOT USE BRAINLY.

Date of experience: August 3, 2019
Tennessee
1 review
2 helpful votes
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Every time I watch an ad to unlock the answer it will stay locked dose any one know how to fix this if so how?

Date of experience: June 13, 2023
Brainly U. Brainly Rep
over a year old

Hello Jacob,

Unfortunately, we could not locate your email communication with this review using only your name. If you prefer, please email us at contact@brainly.com with the subject line “[Jabber] Review” so we can follow up and understand exactly what happened.

Cheers,

Brainly Team

Wisconsin
1 review
0 helpful votes
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I usually use Brainly when I get stuck on a hard answer and my teacher isn't is the call and my mom forgets how to solve the answer. Brainly works some of the time but when I have a specific answer, brainly says that there is no solution to it and if I wanted to make one, I'd had to sign up first and send the post. You'd think I'd knew how to sign into a website, but almost every time I used my personal email or my school email, it always says that the services are down and I can't make an account. I don't know if Brainly themselves permanently shut their service or that I can't sign in with both my school account and my personal account.

Also another fact is that everytime I look up an answer it says that I have to watch two 1 minute ads (sometimes 3), In which I kinda get it because Brainly doesn't want other kids to look up the answer instead of actually learning. But about 97% of the time it always does that, and it rarely lets me look at the answer without watching two 1 minute ads, and it gets annoying very quickly if you aren't actually cheating

However, I'm glad this website exist because like I said, it helps me figure out hard questions that aren't found in other websites, but again it's a good but sometimes annoying website.

-Cason Pilman, 6th Grade Student

Date of experience: March 17, 2021
Brainly U. Brainly Rep
over a year old

Cason,
While our Brainly Plus subscription gives students unlimited access to all content including the Verified Answers, which have been vetted by Brainly's content experts, as well as access to an ad-free experience. But, we do want to let you know that this optional to purchase as all questions, answers, and other features are still accessible for free. We understand that this is not available to everyone, but encourage you to become more involved in our Brainly community by making positive contributions to it and perhaps answer a few questions from other students on your account and see what effect that has on your features.
Please let us know if you have any additional questions by contacting us at community@brainly.com Best, Brainly Team

Indiana
3 reviews
4 helpful votes
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Why
November 9, 2020

Why does this make you sign in to see the answer to a question? I don't want to pay just for some math problems.

Date of experience: November 9, 2020
New Jersey
4 reviews
21 helpful votes
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T_T
March 16, 2021

Heck it would even let me sign up no matter what age i put. And people just put random things just so they can level up

Date of experience: March 16, 2021
Brainly U. Brainly Rep
over a year old

We're sorry to hear you're having trouble logging in. Please contact us at community@brainly.com if we can help further!

Overview

Brainly has a rating of 1.5 stars from 284 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Brainly most frequently mention free trial, answer questions and wrong answers. Brainly ranks 78th among Question And Answer sites.

service
100
value
90
shipping
59
returns
62
quality
94
This company responds to reviews on average within 5 days