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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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All items was way too small, there is no customer services to speak to its just emails and they take 2 days to come back to you.
They offer everything other than a refund straight away.
Alot of my time was waisted
Crap poor quality waste of money long wait false advertising would not recommend to my worst enemy
Loved my items. Loved the floral dress, loved the 3 piece bathing suit. Loved the white shoulder cut out top…the material snags too easily
It was very frustrating and I will not be buying again. The dress didn't fit it was too big but you wouldn't exchange or refund me. Despite your promises you let me down! Bad trades description.
Shipping was quick and I was surprised with the quality. Also sizes are spot on with the actual measurements!
U get what u pay for I guess! Quality not as good as expected!
Experience was good. They are very slow to reply with questions though.
Good quality product that arrived within the delivery date. Very happy with the overall service
Easy to order & delivered on time and very nice quality items. Will be buying again
Shipping too long, missing 1 item. Was not notified of delay. Cute products. Ut I may not order again. Time matters. Summers almost over items won't deliver in time.
Good arrived faster than expected and very good quality.
Their sizing was way off. Garment was very small. They offered several times to give a partial refund. I pleaded for a full refund each time. I had to pay to ship something back that was 2 sizes too small. I know my size. I read their chart. Terrible experience. Do not ever shop here. Horrible experience.
Items were poor quality and sizes were much bigger than expected
There is NNNNOOOOOO way on earth this company has a 4+ rating, obviously paid for that, because I totally agree with most bad reviews here that the quality and look of the product you receive is not at all the same thing in the advertisement of the product. The crappiest material ever! Wrong sizes too so you can't even give the stuff away. Also, they take FOREVER to arrive. And lastly, they NEVER want to give you a refund. They send you 20 messages starting at offering you 10% to keep all the crap you don't even want in the first place, then 20%, and so on. By the time they offer you 40%, if you don't accept it, then they tell you the return time is up. They are very good at being very bad.
I ordered twice from this company. The clothing styles look beautiful... problem is the fabrics are very cheap when you receive. My dress was a bit thicker than tissue paper and my short set outfit has no body to it, flimsy! The fabrics looks nice in pictures but Hugh difference in person. Also, size chart is inaccurate. I will not be ordering again
Tardo mucho en llegar, y no recibía respuesta a los correos.
True to size posted. Beautiful and sexy item that make me feel confident and desirable when I'm wear them.
Wasn't real kept informed about cb my order, I had to chase it up as it took a long time to be delivered, worth waiting for though
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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