On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The sizes stated on the website do not match the actual uk size not of the item fit soni wasted alot if my money
Easy user friendly process for check out. Site affordable & trendy.Didn't see a lot of reviews of merchandise but I'm looking forward to seeing if what I ordered fits perfectly then I can come back n rate quality of items..
The products took a month to come in. And the lingerie that I bought are too big. They don't fit well. So I'm kind of disappointed.
.bvc hnbdgfv n,cghvb n, fgchbv,nfgcbvhgfhbdgfnvbdgfxnb
Love the piece --- but the sizing is pretty small by comparison to normal sizes. Took WAY to long to deliver --
Hi great variety the items look like the photos. The quality is nice. Tracking online good. I'm very happy will order again
Took a month to receive items. Prices are reasonable. Didn't like the fabric texture of one of the shirts. Sizes fit smaller than expected. I kept3 of the 7 items ordered
Site is easy to navigate. Prices are very reasonable. Waiting to receive my items. Hoping sizes are accurately represented.
Il manque certaines informations sur les produits mais le site est facile Ă utiliser
I ordered a strappy lingerie teddy and it looks amazing! Most of the straps are adjustable but the straps over my chest are way to small and I'm only a B cup! Not good for big chested women, but it is exactly what I wanted
I am happy with the overall experience during this initial shopping experience with Boutiquefeel! I will be coming back for sure!
Product is cheap material, it was suppose to ship in 5 to 7 business days and arrive before Christmas and didn't ship for almost 30 days. Ordered on the 18th of December and arrived on the 19th of January. When i contacted someone about it all I got was excuses including covid, back ordered, blah blah blah. Will not order again from this company
Need other shipping options, size charts not very helpfull
Bought a cute bra set and the top is at best an A cup, useless, not what they advertised at all. It's the last set I ever buy. And of course no refund or return on these items. Do better with the sizing and the models you use to sell the clothes should reflect the actual cut of the clothing.
Delivery took so long that I thought it was a scam tbh but nope you just get what you pay for stuff. Pictures dont do the material any justice. So all in all not the best quality and not the best delivery time. Took about 2 month or so
I received the dress later than expected but I do realise that delivery times can get delayed so I wouldn't hold that against the company. The dress itself was nice but the design on the front was a bit of a let down, it wasn't the same as the picture on the site. It looked like it was ironed on and not a very vibrant red.
I did not realize that the item I was purchasing was coming from China and would take WEEKS to ship and be received. I ordered a shirt for NYE 2022 and I received it in January.
It took way too long to be delivered. I knew it would take awhile, but I did not know that it would be that long. I will try to order beforehand from now on.
Shoes were plastic too small, cloths material horrible came late
It's extremely fun now to wait and see how long and if it shows up!
With the product coming from China, the size chart is different with what I am used to. Other than that the product is good.
The size was nowhere near what it was suppose to be.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.