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Boosters Direct

How would you rate Boosters Direct?
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GB
1 review
1 helpful vote
Follow David B.
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I would strongly advice you look elseware
February 26, 2023

My order was placed on 28th Oct 2022 and I still have not received any goods or a refund. I think I can be forgiven for thinking that some of our American cousins are not all that they seem. "Never Again"
If you dont wont the hassle, honestly "dont do it"

Date of experience: February 26, 2023
California
1 review
0 helpful votes
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Thank you
September 2, 2022

At first I was mislead and confused, facing with conflicting opinions while planning to buy from this company. Now I know where it came from and I hope sharing my experience may be useful for the others. There are 2 companies in South Africa providing signal boosters and their names are very similar. One of them is Mobile Signal Booster and the other is Mobile Signal Boosters. Well I can say nothing about the first one, but Mobile Signal Boosters was a lifesaver for me. I have no words to explain how satisfied I am with this product. We live far in the woods, and cell service is pretty awful. After purchasing this device, however, we don't have any issues with our phone calls or the internet connection.

Date of experience: September 2, 2022
GB
1 review
0 helpful votes
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AVOID!
June 19, 2022

Avoid this conning company. Their products do not work. They will not respond to emails. And if you want to return your very expensive door stop… good luck. Pay by credit card and charge back. But I'd advise to stay away.

Date of experience: June 19, 2022
Bangladesh
1 review
0 helpful votes
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Helps a lot
October 14, 2021

I was a little skeptic on how this tech worked initially. Now I'm a firm believer that these boosters really work.
Helps a lot when on the road, to keep connected through places with close to no cellular reception. There has to be some signal for it to be able to boost it.
Could easily save your life in an emergency and it is really nice to be able to be connected on the go.

Date of experience: October 13, 2021
Kate W. Boosters Direct Rep
over a year old

Thanks so much for your feedback! We are so glad that our team provided a great experience for you.
Thank you for being our customer. We are here for you anytime.

GB
1 review
0 helpful votes
Follow Darren W.
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Order process was ok, delivered on time and doesn't work. Looks second hand and have no response to emails and repeated call to advise how to proceed. Asked a refund and was told they would email returns process. Still nothing. AVOID

Date of experience: June 23, 2022
Belgium
1 review
0 helpful votes
Follow Boris D.
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After working my way through the site (reading product specifications and delivery information) I ordered the Pro 4G 300 m² booster. Delivery was swift (one week) and interaction with the support department for shipping details was good (I called them, got no reply but the next day they called back themselves). The installation is easy (of course you have to mount the antenna and install cabling but getting the system up and running is nothing more than connecting 3 cables) and the result is perfect. Just make sure you order the correct cable length (I had to purchase an extra cable which was 4x more expensive than the option on the site). My indoor signal moved from -120 dBm to an acceptable -81 dBm (and -51 dBm when next to the booster).

Date of experience: November 25, 2021
Michigan
1 review
0 helpful votes
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Highly recommended
October 17, 2021

It did really help boost my phone's signal. I toured a family friend & re-visited a place where my phone could only get a very poor ( one bar that disappear at a slightest phone movement) to no signal at all. I plugged it in and tried it for the first time on the same exact spot and to my amazement, the booster managed to grab and increased my phone's signal from barely having a steady single bar to steady one bar up to 3 bars. I have even tried to move my car around to see if I would lost a signal but again, I was amazed by the steady signal I got. Definitely, I would recommend this product.

Date of experience: October 17, 2021
Kate W. Boosters Direct Rep
over a year old

Dear Henry, It feels so great to know our product operates in its best possible way, making such a positive change.
Thank you so much for appreciating our efforts.
We are here for you anytime.

California
1 review
0 helpful votes
Follow Pansy L.
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Although this was a little pricy for me, the booster is very comfortable to use. I didn't install any software and didn't buy any mountings for the set up. All necessary accessories were sent together with the amplifier and the antennas and I managed to install the device on my own guided by the instructions given. Works perfectly, without any complaints.

Date of experience: September 2, 2022
California
1 review
0 helpful votes
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It works
September 2, 2022

I used to get one bar and 2 bars at best in my home office. I experienced lots of dropped calls, so I decided to switch to a phone that supported Wi-Fi connectivity. The results weren't satisfactory either and opted to buy this signal booster. It really did improve my signal, and I now get a solid 4 bars all the time, and I no longer have dropped calls.

Date of experience: September 2, 2022
California
1 review
0 helpful votes
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Just installed this booster. Lost some time to find the best location for the antennas and to run the cabling inside the house, but once installed the booster did not keep me waiting for the result – 5 bars instead of 2. Plus, 3G Internet without interruption. Strongly recommend this!

Date of experience: September 2, 2022
GB
1 review
0 helpful votes
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Complete scam. Product ordered over 3 months ago still hasn't arrived. Been on to their online webchat numerous times and they give a me lie about how the order is 'stuck in customs' and 'they will have a tracking number in a week'. Asked for a refund and they tried to palm me off saying they will put me on a priority list and will discount 10% off the product. I asked to cancel the order and to get a full refund and now they aren't answering any emails. Will be reporting this 'company' in every way possible.

Date of experience: December 21, 2022
South Africa
1 review
9 helpful votes
Follow Jacques C.
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I wish to recommend Messrs. Mobile Signal Booster for trustworthy service and a great product. Since moving into another home in countryside we found mobile signal strength between nothing and 1 bar, causing no comms or dropped calls and no One Time Pins from bank. After easily, plug and play, installing our entry level booster we immediately have 5 bar signal throughout the house.

Delivery were secured by their choice of proper courier. They responded knowledgeably to my chat and email when I contacted to establish authenticity. Website and processes is clear and efficient.

Much delighted.

Date of experience: June 2, 2021
Kate W. Boosters Direct Rep
over a year old

Dear Mr. Jacques, We appreciate the time you took to write such a detailed review. And we are so happy you liked your experience with us. We will share your review with the team to let them know to keep up the amazing work! We’re here for you anytime.

Ireland
1 review
7 helpful votes
Follow James F.
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Ordered this for a log cabin with poor mobile service, to make a call you had to go outside, made an order to boost my signal but was recommended by Mia to upgrade to the next better one, now there was a bit of a delay on receiving my booster and a bit of confusion on arrival time but the results when I did install were staggering, if you install exactly to the instructions, you should have no problems, just remember the outside ariel fits too a pole of some sort, very happy with the results

Date of experience: April 13, 2021
Kate W. Boosters Direct Rep
over a year old

Dear Mr. James, Thanks so much for your feedback!
We’re really glad you enjoyed your experience and appreciate you taking the time to share your rating with us.
We’re here for you anytime.

Georgia
1 review
0 helpful votes
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Improves signal
November 6, 2021

This booster will not give you any signal where you have none. What it will do is improve the signal you already have. I have found that it boosts your signal strength by about 3 to 5 bars. For example, if you have a signal of 1x with one bar, you would get boosted to 1x with four bars or possibly as much as 3G with one bar. That is what it does. 3 to 5 bars of improvement. Again, if you have no signal where you are attempting to use this booster you will still have no signal with this booster. It only boosts the signal you already have. It works well and has boosted my 1x signal to 3G in places, and my 3G to 4G in others.

Date of experience: November 5, 2021
Kate W. Boosters Direct Rep
over a year old

We appreciate the time you took to write such a detailed review. Thanks for helping us show a balanced customer opinion.
We are here for you anytime.

Bangladesh
2 reviews
2 helpful votes
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Great service
November 2, 2020

Who would have thought such an infuriating network problem could easily be solved by simply purchasing a one time signal booster. I suffered for so long before I found this booster out. The dropped calls were something else. That is all gone. I hope I am not speaking too soon because I would really love things to remain the same!

Date of experience: November 1, 2020
Kate W. Boosters Direct Rep
over a year old

Dear Martin, we do hope you keep loving your experience with our product.
Our team does its best to ensure product quality and customer satisfaction.
We appreciate you taking the time to share your rating with us. We’re here for you anytime.

Bangladesh
1 review
2 helpful votes
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Great customer care!
November 2, 2020

I have never heard of such things as mobile signal boosters so I did not know what to get for my office that had around 30 people. The customer care people walked me through every available option and helped me narrow the options down to a viable one. From there it was quite an easy decision to make. The installation did not take long and the signals are 5-bar strong. We can now get done to business without stress!

Date of experience: November 1, 2020
Kate W. Boosters Direct Rep
over a year old

Thank you so much. We are so happy you liked your experience with us.
We will share your review with the team to let them know to keep up the amazing work! We’re here for you anytime.

France
1 review
0 helpful votes
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Good System
November 8, 2020

I had the system professionally installed in my newly refurbished country house in the Cotswolds where I had barely 1 bar of service. Now most of the times I get strong 2.
The package took a while to arrive due to its Chinese provenance and duties which I initially had to pay but this was ultimately reimbursed by the Mobile Signal Booster company. They are very friendly and always respond to your queries.

Date of experience: November 7, 2020
Kate W. Boosters Direct Rep
over a year old

We are extremely sorry for the delay in the delivery of the product. Appreciate you taking the time to share your rating with us.

GB
1 review
0 helpful votes
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What a "5 bar" signal guarantee really means
October 27, 2022

I bought a wireless booster on 5 April, 2022 and discovered a few important points about mobile signal boosters in general and Boosters Direct in particular. A few cautionary points:
1) A signal booster will deliver the signal you recieve outside your premises/home to the interior, provided enough internal antennae are purchased, i. E. 2 bars outside converts to a maximum of 2 bars inside.
It will not boost the signal inside the home above what you receive outside. I. e. 2 bars outside cannot become 5 bars inside. So, if you can't get 5 bars outside you can't get 5 bars inside.
2) Boosters Direct may well try to upsell you to a cmore powerful/expensive booster, but this can not guarantee to impove the signal you receive outside. Check with an installer whether an external can be positioned to impove the signal you receive outside before you decide whether to buy a wireless booster.

Date of experience: October 27, 2022
GB
1 review
1 helpful vote
Follow Simon T.
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Firstly, although I ordered from Mobile Signal Boosters UK with an address in Covent Garden, the company is actually in China. This introduces delays and problems with import duties. The first booster took 2 weeks to arrive and was damaged in shipping. It took 6 weeks to get a replacement. This doesn't perform as promised, and nothing like as well as the booster it is replacing. I suspect it's faulty. I'm trying to return under their money back guarantee, but they are ignoring my emails. I'm also out of pocket for return shipping of damaged item and import duties on the shipping of the replacement. DON'T USE THIS COMPANY.

Date of experience: September 2, 2020
Kate W. Boosters Direct Rep
over a year old

We set a high standard for ourselves and we are really sorry about any inconveniences you had to experience in your interaction with our business. Can you please provide us with more information? We guarantee, our team will do its best to make things right if you give us another chance.

GB
1 review
0 helpful votes
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AVOID
June 15, 2022

Avoid avoid avoid, scammer company, booster arrived didnt work, so was returned and they stated they would issue a refund, chased and chased for 3 months and still nothing. Looking to legal options.

Date of experience: June 15, 2022

Overview

Boosters Direct has a rating of 4.1 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boosters Direct most frequently mention and mobile signal. Boosters Direct ranks 9th among Mobile Phones sites.

service
23
value
22
shipping
21
returns
18
quality
19