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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
This was an excellent service.Super easy to use and I was able to getrid of a lot of books in a way that they can still be used.
I had seen references to this book online, and I was preparing a talk about a portion from the Torah that was addressed by this book. You had a copy at the right price, so I bought it. You got on the order immediately, and I had the book within a few days. That gave me plenty of time to get my work completed.
I was totally satisfied with this transaction. Condition was accurately stated, the item was packed well and shipped promptly. I would not hesitate to buy from you again.
We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team
Used these guys about 4-5 times for sales always fast.
We are so glad to keep you satisfied with our services! We make a lot of effort to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
Quick and accurate, as well as good amount for book buyback. Will be selling back others. Thanks!
Sold my new and used nursing books.
Books run is the best for your moneys worth
For Selling books compared to other competitors.
Process simple and easy to understand and communication was good.
Thanks booksrun!
We are so glad to keep you satisfied with our services! We make a lot of effort to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
The book came on time, but if you're renting take picture because mine came halfway out of the package/ripped. Luckily mine was bought.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
Sent in a book in good condition but was told it was in poor condition and offered me less than half of my original quoted price. If I had sent it to any one of the other 5 vendors offering only a few bucks less I then would have been paid far more than the amount I received from BooksRun. Don't bother with trying to reach a live person from this company as your messages & emails will go unanswered. I recommend sending your items to another vendor whenever possible, especially if you receive a slightly lower price quote, at least you will most likely receive the full quoted amount. Try BookScouter.com as they will compare buyback prices from 44 various vendors. I truly regret sending my book to this company thinking I was going to make $2.00 more than my next best offer.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
Delivery was fine. Book was in good shape. Appreciate the speed of delivery. Very much appreciate the available selection and service from this bookseller.
We are happy to hear that you liked the item as well as our services! - BooksRun Team
I received my book so quickly after placing my order. The book was in excellent condition. Also, I love that they gave me an option to buy my rented book as well! KEEP IT UP!
That’s so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team
I rented two textbooks from this company and required an additional extension period. I called to set this up before the deadline, and they told me I was all good to go. A few weeks later, they charged me the FULL PURCHASE price for the books because I did not return them by the original deadline. They responded that I had indeed requested the extension and that they should not have charged me, but that they do not offer refunds. This company is a SCAM. I could have purchased these books new for 1/2 the price I have been charged by them. A decent company would refund unauthorized charges that they made in error.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
I usually find the best deal for any particular book on BookFinder.com, and this time it led me to BooksRun. I finally went ahead and made an account (this wasn't my first purchase with the company). Bought the book I needed and it arrived swiftly and exactly as described. I'll be happy to keep shopping with BooksRun!
We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
Fast, effective, and efficient; there were no issues of concern.
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
I found our book club book with a few options. The price was good and delivered quicker than anticipated. Started telling others about Bookrun.
So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team
It was an incredible experience selling books through booksrun. Very efficient and received payment very fast too. I would recommend this website to other students.
We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team
Great and smooth process- from start to finish! Highly recommend for book sales.
Thanks for cooperating! That's amazing to work with you as our valued customer! - BooksRun Team
I had a bunch of textbooks to sell because my child goes to a private school. The process was so easy! The prepaid shipping was a bonus and a check was mailed promptly with no issues. Very pleased.
That’s so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team
It was awesome. Couldn't be happier. Over the moon, also realizing that I don't remember which book it was that I ordered from you.
So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team
Th package arrived in excellent condition and sooner than I expected. Thank you.
You are very welcome! And thank you for your positive feedback! - BooksRun Team
Arrived when BooksRun said it would. Got notifications as to where the books were in route. (Not like some of the competitors that do not let you know anything from the time the order is placed until it arrives.) Books were in as good or better condition than stated. Keep up the good work. Sl23
Thank you for sharing your positive experience! We are doing our best to keep our services high-quality! - BooksRun Team
Do not care to review at this time. Working on other projects.
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
Sending Books Run my gently used books went smoothly, after they received my books, they gave a quick response. All smiles, thank you Books Run.
You are very welcome, Karen! It was such a pleasure to do business with you! - BooksRun Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team