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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
The book is in adequate condition and arrived when promised.
Item came as described, promptly and with a fair price. I will be back!
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team
How great to recycle and get cash. And it was so easy.
We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team
Arrived from the UK in excellent condition although understandably it took a few weeks to get here.
Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team
Items were quickly delivered, packaged safely and thoughtfully, and were exactly as described. A wonderful shopping experience that I'd absolutely do again! Thank you!
We are glad to hear that you are happy with the item received! - BooksRun Team
Easy to order, good price, and fast delivery. I was very happy with the product and the service.
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
Order three different readings. All arrived in allotted time and were what they were supposed to be!
Thank you for your positive feedback, Dann! - BooksRun Team
Customer Service responded that Postal Service sent it back...not their fault...in response to my concerns and waived the 2-day shipping charge on my re-order.
We are glad you’ve had a positive experience in doing business with us! - BooksRun Team
So happy with purchase, shipping was super quick! Will definitely buy from them again.
We are happy to hear you liked our services! Hope to do more business with you in the future! - BooksRun Team
Book arrived ahead of time and we're in very good shape, plus the price was so good!
Thank you for your positive review, Veronica! We are glad you liked our services. - BooksRun Team
Quick shipping, book as described - very happy with seller.
We are so glad to hear that! Already looking forward to doing business with you again, Hoya! - BooksRun Team
The book came in quickly and in good condition! I will surely be using them in the near future for my reading needs!
Thank you for your positive review! We are pleased to have you as our customer! - BooksRun Team
Quick shipping. The book was in excellent condition. Very happy with the shopping experience.
Book was as described and shipping turnaround was quick
Product just as described.
Fast shipping and easy checkout.
Fast processing and delivery. Book in very good condition. Fair price
I found this manual for a great price. The book was in immaculate condition too for it to be used.
Good and timely experience, and the book arrived in good condition as promised.
Super fast delivery considering book rate shipping etc. Most online used book stores seem to take ages:)
Thanks BooksRun, I'll be back.
I bought a volume set of 3 books, and I only received one book. When o asked the to rectify the situation, they apparently didn't believe me even though they were the ones that screwed up and sold me only one book. And I can't return it. So yeah, poor customer service.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience! Also, we are happy to hear that you liked the item! - BooksRun Team