Book Outlet Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing and the quality of its books, which many customers find satisfactory. However, concerns about shipping delays and inadequate packaging frequently arise, leading to damaged items upon arrival. While customer service is often praised for its responsiveness and willingness to resolve issues, there are notable frustrations regarding the lack of proactive communication about order status and the handling of returns for damaged products. Overall, the company demonstrates potential for customer satisfaction but must address logistical and support challenges to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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First time to use your services. Quite impressed, Very nice Bible and shipment was super quick. Thanks
Great experience. Everything came quickly and packaged well.
I love books and to be able to get new books at the price you offer is amazing. They are all in great shape!
I have placed 3 orders and I have loved every single book. The prices are unbeatable and the shipping speed is incredible. The variety of titles is extensive and I'll never buy a full priced book again. I have such a hard time picking what books to buy because of all the great content! My nieces, nephews, and own children are always in love!
I got nearly $250 worth of books for $35, AND got free shipping. The books arrived in exactly 1 week in much much better condition than I predicted based on the price. Most of them I wouldn't have any idea they were used, and look like I got them right out of a normal bookstore, except for a fraction of the price. I bought my books during a sale and even since I've been seeing other sales happening on the website, so that makes it even better. They also have a very large selection of books that increases all the time. I am extremely satisfied with this purchase, and I'm excited to buy from Book Outlet again once I finish my huge stack of books.
Good prices, as promised delivery, easy website to use. Thank you.
I thought I was getting a used book but it literally looks brand new.
The book I received was in great condition and arrived on time!
I have bought many books from book outlet. They are good reading.
The prices are fair and the books come in great condition.
Book outlet has allowed me to fill my children's bookshelf with high quality books at a discounted price. I love searching the site for special finds. I've particularly been impressed with the activity books and picture books.
I love my books, there are in great condition and exactly what I ordered. The only thing was I was suppose to get them on Wednesday but did not get them until the next Tuesday. I do think that was the fault of our post office, it kept saying they were in transit in our city. Were they just driving around the city, we are not that big.
Very pleased with quality of books, was able to find what I was looking for
I absolutely love all of the deals. Sometimes, it gets a little overwhelming to navigate the sites with so many genres - but I guess that's probably necessary with so many books! The prices are definitely worth any "hassle" of the navigation, though!
I absolutely love all of the deals. Sometimes, it gets a little overwhelming to navigate the sites with so many genres - but I guess that's probably necessary with so many books!
I'm very happy with the purchase and delivery time. Everything was great.
I like the prices. I like discovering books I never would have considered reading
I searched, I found, and they sent me five copies.
Great prices! Great quality. Literally my only complaint would be shipping time—— but—— that's because we are all so used to Amazon two day shopping at this point in life. For the discounted price - this was worth it!
I was able to find a couple of books that I haven't been able to. Quick delivery was impressive!
Easy to find books for a great price, the shipping takes longer than anticipated but it is such a good price for the books that waiting really isn't a issue. Will definitely purchase more in the future.
The books were purchased for a friend. They offer a great selection as well as pricing. Order was delivered within 1 weeks time!
From the business
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members