Book Outlet Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing and the quality of its books, which many customers find satisfactory. However, concerns about shipping delays and inadequate packaging frequently arise, leading to damaged items upon arrival. While customer service is often praised for its responsiveness and willingness to resolve issues, there are notable frustrations regarding the lack of proactive communication about order status and the handling of returns for damaged products. Overall, the company demonstrates potential for customer satisfaction but must address logistical and support challenges to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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This is my first time ordering and I was very satisfied with my order. I like being able to find hard back books which are easier for me to read. Plus the price is affordable on my income. I definitely will be ordering again. Of course I had to wait longer than I wanted because who wants to wait on books?
Fast, easy, most affordable price. The Bible I wanted was very expensive everywhere else, but half the price at Book Outlet!
The shipping and delivery are fast. All books are in good conditions.
Looking for something (Hazardous Tales), found it and more. Could improve slightly the description on the books (but not sure that is realistic). My daughter is transitioning levels, so needs particular things (chapter books with color pics, and hard to tell with the descriptions), but overall pleased.
Found what I was looking for and more!
Very quick delivery. Books were gifts for Fathers Day and arrived right in time.
So glad I found the Book Outlet. The choices were varied and the site easy to navigate. The only issue is the shipping as it took a bit of time. But I believe the problem lies with the USPS and not with Book Outlet.
Great price for brand new books, super fast delivery. Book Outlet will be my first stop when shopping for ANY books.
No problems with the order. Shipping was fast. Items arrived without damage.
Great selection of books and free shipping. Love this website!
Great selection of books and free shipping. Love this website!
My 1st order with Book Outlet was great! I love the low prices and that the books I received are in brand new condition!
I stumbled on this website while searching for a cookbook with better pricing than Amazon. The prices were go good my son and I ordered a bunch of books.
Good. Affordable. Very comprehensive selection. The free shipping is greatly appreciated.
Could use more specific categories. Can be difficult to peruse through a thousand titles at a time
Good. Easy to navigate. Affordable. Very comprehensive selection. The free shipping is greatly appreciated.
I wanted to give 5 stars for everything but for some reason 5th star isn't active. Books came in perfect shape. Price was so low and the books look fully new and unscathed. I will definitely buy my books on this site.
The manga is bought was processed and sent verry quickly. Though the packaging wasnt the best. I woul rather use a box then the plastic mailers. It worms decent though. Everything arrived safe.
Easy to navigate site. Very competitive prices just awesome overall
I went on, chose my category, chose 3 books almost immediately, paid, got off. Received books quite late is my only complaint. But these books are in terrific condition. I'm so pleased! Thank you!
I had to imput most of my information twice! Why?
2 of the 3 copies of "the immortality key" I purchased were damaged one just had a little tear in the dust cover but the other one was messed up. The back of the dust cover was all scratched up, it also had a tear and the front hardcover flap was bent /heavily creased along 2 different lines. This was a bit disappointing because I was giving them as gifts and 2 of 3 of them didnt look new. The slow shipping I dont blame you guys for since it looked like USPS did have it in town for like 4 to 5 days before they got it to me. I was very happy with the price and very happy to have this particular book finnally in hand
Easy ordering process. Quick delivery. Beautiful new clean books. Current printing. Love them!
Excellent! Kept me up to date on arrival time with emails.
I have spent so much time (and money) since I discovered your site in January of this year. I was convalescing after my week long stay in hospital with covid. All I had was my laptop, which I barely had the concentration to use. But I stumbled upon your site and use it I did. The book selection has been good, the prices really good, and the service great!
From the business
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members