The company enjoys a generally positive reputation, particularly for its competitive pricing and the quality of its books, which many customers find satisfactory. However, concerns about shipping delays and inadequate packaging frequently arise, leading to damaged items upon arrival. While customer service is often praised for its responsiveness and willingness to resolve issues, there are notable frustrations regarding the lack of proactive communication about order status and the handling of returns for damaged products. Overall, the company demonstrates potential for customer satisfaction but must address logistical and support challenges to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Bookoutlet is a great site for quality books at great prices. They always have something going on in respect to sales/bargains. They also have a good reward program. Shipping is fairly quick and reasonable. I do wish they would lower their threshold for shipping though (Free shipping only for orders $35 or more.)
Need more historical fiction. Yes very much. I love to read about common people in a historical period.
Books always in perfect condition. Order info available from the moment it's placed to the moment delivered. Great care taken in packing. Prices and selection are seriously unbeatable! Love this company!
I know you probably can't do it but a bigger selection of books would be nice. I was looking for specific titles and couldn't find them. Oh well. And if you could lower the prices a little bit that would be nice too. I've wanted to order more a number times, but couldn't afford it.
I know you probably can't do it but a bigger selection of books would be nice. I was looking for specific titles and couldn't find them. Oh well.
Very good experience. Quick delivery, product as stated.
Great experience! I love book outlet for deals and great quality books!
Very easy to make order -- and very pleased with very low price and very fast delivery! (Wounded Shepherd). Thank you! *******@gmail.com
Excellent selection prices and value! I'll be a repeat customer!
Great website, very easy to use. Fast service and great prices!
Great website, very easy to use. Fast service and great prices!
Book outlet is great. I wish some of the prices were a little cheaper (some of the books are still more expensive than on amazon, just some though). Otherwise I love bookoutlet and recommend it to a lot of people
This was my 2nd order with Book Outlet. I really love the selection of books they offer and the prices are incredible! I received my order a week after I placed the order. The box was expertly packed and all my books came in good condition. I will definitely be ordering more and referring my reading buddies to Book Outlet!
I was excited by the deals and the affordability of the books and I don't regret purchasing at all. It shipped really quickly. However, I do wish that there was some type of notice if they run out of a book after you purchase or something of that nature, I was confused when I received my package and released a book had been taken off my order.
Prompt shipping, excellent quality! I'll keep coming back to shop :)
The books I ordered got here in a timely manner and weren't damaged at all. The ordering process was easy and looking forward to ordering from them again.
Great selection of books at super prices! The site was easy to navigate, and I was able to find several books for my summer reading pleasure.
Great selection of books at super prices!
This is a very big hard cover Pink Floyd book that usually costs from $50 and up, got it for &
$24 and is in great condition
Answer: Hi there, Thank you for the question. It is generally 3 - 10 business days
Answer: I reached out via dispute with pay pal and heard back right away after waiting days and being on low priority
Answer: Hi, I ordered on Friday Jan 13.I did not get tracking info also but tracking number. But I received my goods this morning Thursday 19 in the morning. I have never waited to long for my goods.I live in Ontario also.
Answer: It could be up to 15 days but right now the shipping is taking longer due to Christmas. You could get it early and you may not. They can not promise anything. They do not control shipping. I have had no problem getting my books though and I order several. Elizabeth
Answer: NO, I do not know anyone in the United Arab Emirates.
Answer: The dust jacket could be missing or could be ripped.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.