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Book OutletReviews 1,734

2.6
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Book Outlet Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing and the quality of its books, which many customers find satisfactory. However, concerns about shipping delays and inadequate packaging frequently arise, leading to damaged items upon arrival. While customer service is often praised for its responsiveness and willingness to resolve issues, there are notable frustrations regarding the lack of proactive communication about order status and the handling of returns for damaged products. Overall, the company demonstrates potential for customer satisfaction but must address logistical and support challenges to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
294
value
1,578
shipping
1,578
quality
1,593
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Instant Feedback

38,477 reviews
Connecticut
1 review
0 helpful votes
Follow Ashley M.
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Bookoutlet is a great site for quality books at great prices. They always have something going on in respect to sales/bargains. They also have a good reward program. Shipping is fairly quick and reasonable. I do wish they would lower their threshold for shipping though (Free shipping only for orders $35 or more.)

Date of experience: July 5, 2021
Texas
1 review
0 helpful votes
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Need more historical fiction
July 5, 2021
Updated review

Need more historical fiction. Yes very much. I love to read about common people in a historical period.

Date of experience: July 5, 2021

Need more historical fiction
June 24, 2021
Previous review

Need more historical fiction.

Date of experience: June 24, 2021
Texas
3 reviews
0 helpful votes
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Books always in perfect condition. Order info available from the moment it's placed to the moment delivered. Great care taken in packing. Prices and selection are seriously unbeatable! Love this company!

Date of experience: July 5, 2021
New York
1 review
0 helpful votes
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Love the bargain book prices but was disappointed that my order made it to my city and then got
Sent to another state before eventually being delivered

Date of experience: July 5, 2021
Washington
1 review
0 helpful votes
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I know you probably can't do it but a bigger selection of books would be nice. I was looking for specific titles and couldn't find them. Oh well. And if you could lower the prices a little bit that would be nice too. I've wanted to order more a number times, but couldn't afford it.

Date of experience: July 1, 2021

I know you probably can't do it but a bigger selection...
June 18, 2021
Previous review

I know you probably can't do it but a bigger selection of books would be nice. I was looking for specific titles and couldn't find them. Oh well.

Date of experience: June 18, 2021
California
1 review
0 helpful votes
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Very good experience
July 1, 2021

Very good experience. Quick delivery, product as stated.

Date of experience: July 1, 2021
Oklahoma
1 review
0 helpful votes
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Amazing service, especially these days when the Postal Service is reputed to be so slow.

Date of experience: July 1, 2021
Washington
1 review
0 helpful votes
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Great experience!
July 1, 2021

Great experience! I love book outlet for deals and great quality books!

Date of experience: July 1, 2021
Washington
1 review
0 helpful votes
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Very easy to make order
July 1, 2021
Updated review

Very easy to make order -- and very pleased with very low price and very fast delivery! (Wounded Shepherd). Thank you! *******@gmail.com

Date of experience: July 1, 2021

A bit complicated...
June 21, 2021
Previous review

A bit complicated...

Date of experience: June 21, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent selection prices and value! I'll be a repeat customer!

Date of experience: July 1, 2021
Pennsylvania
1 review
0 helpful votes
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Great website, very easy to use
July 1, 2021
Updated review

Great website, very easy to use. Fast service and great prices!

Date of experience: July 1, 2021

Great website, very easy to use
June 21, 2021
Previous review

Great website, very easy to use. Fast service and great prices!

Date of experience: June 21, 2021
Wisconsin
2 reviews
0 helpful votes
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Always a great experience order books from the Book Outlet

Date of experience: July 1, 2021
Virginia
1 review
0 helpful votes
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Book outlet is great
July 1, 2021

Book outlet is great. I wish some of the prices were a little cheaper (some of the books are still more expensive than on amazon, just some though). Otherwise I love bookoutlet and recommend it to a lot of people

Date of experience: July 1, 2021
Texas
1 review
0 helpful votes
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This was my 2nd order with Book Outlet. I really love the selection of books they offer and the prices are incredible! I received my order a week after I placed the order. The box was expertly packed and all my books came in good condition. I will definitely be ordering more and referring my reading buddies to Book Outlet!

Date of experience: July 1, 2021
Virginia
1 review
0 helpful votes
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Always easy, quick, and a cheap way to build my collection.

Date of experience: July 1, 2021
Illinois
1 review
0 helpful votes
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I was excited by the deals and the affordability of the books and I don't regret purchasing at all. It shipped really quickly. However, I do wish that there was some type of notice if they run out of a book after you purchase or something of that nature, I was confused when I received my package and released a book had been taken off my order.

Date of experience: June 30, 2021
Colorado
2 reviews
0 helpful votes
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Great experience
June 30, 2021

Prompt shipping, excellent quality! I'll keep coming back to shop :)

Date of experience: June 30, 2021
Georgia
1 review
0 helpful votes
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Timely Manner
June 30, 2021

The books I ordered got here in a timely manner and weren't damaged at all. The ordering process was easy and looking forward to ordering from them again.

Date of experience: June 30, 2021
West Virginia
1 review
0 helpful votes
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Great Selection!
June 29, 2021
Updated review

Great selection of books at super prices! The site was easy to navigate, and I was able to find several books for my summer reading pleasure.

Date of experience: June 29, 2021

Great selection of books at super prices!
June 18, 2021
Previous review

Great selection of books at super prices!

Date of experience: June 18, 2021
Utah
1 review
0 helpful votes
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I love my new book!
June 29, 2021

This is a very big hard cover Pink Floyd book that usually costs from $50 and up, got it for &
$24 and is in great condition

Date of experience: June 29, 2021

From the business

The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.

So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.

WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


bookoutlet.com
Buffalo, New York, United States
+107