Book Outlet Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing and the quality of its books, which many customers find satisfactory. However, concerns about shipping delays and inadequate packaging frequently arise, leading to damaged items upon arrival. While customer service is often praised for its responsiveness and willingness to resolve issues, there are notable frustrations regarding the lack of proactive communication about order status and the handling of returns for damaged products. Overall, the company demonstrates potential for customer satisfaction but must address logistical and support challenges to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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No problems at all with the process. Would like to be able to sort by books from Black authors and for Black kids.
Got my book for MORE than half-off! Shipping was FAST! Very impressed with condition of the book. Will definitely use Book Outlet again!
I love shopping on Book Outlet. I always find books that interest me and as a high school librarian I frequently find books that I know would interest our students! I also find titles that fill the needs of students that need a variety of sources for required research in topics such as history, science, etc. The prices are very reasonable, the postage is reasonable, the order arrives in a reasonable.
I love shopping on Book Outlet. I always find books that interest me and as a high school librarian I frequently find books that I know would interest our students!
Excellent selection of books and always priced to please. My first experience ordering from Book Outlet was happenstance, but since then I've been turning to Book Outlet as my first place to start searching when I'm interested in buying books for myself, or as gifts for friends and loved ones.
Excellent selection of books at great prices
Order was good. Like the price. Books came fast. Great.
Have ordered one other time and it was good and am doing it again.
Some really good books at great prices
Very happy thank you
Some really good books at great prices
Although they don't have all the books one might be looking for, the deals for the books that may intrigue you are great and they delivery is quite fast and I will definitely be buying more books again!
Great to have a good Canadian book source. I'll get used to the website.
I was particularly impressed with the speedy service as schedules are hard to fulfill during these times.
The book was in excellent condition, brand new, which is important to me as it was a gift for my daughter.
Great to have a good Canadian book source. I'll get used to the website.
Could not have been ANY easier or ANY faster! Who knew? So glad I found you!
Great price on a Bible I'd been looking for for weeks. Prompt delivery and received in perfect condition.
Loved the prices on this site. It was getting out of hand and I have like 50 books in my save for later list! My only suggestion would be adding a save for later button right on the search results page for every book and also more filters. I went through 50 pages of fiction and I was scared to stop for fear I'd have to start all over again. But books arrived on time and great quality! Will definitely use it again and again!
Never a problem with delivery of materials. Good selections and excellent prices.
The selection and deals were great! Tje condition of the books were perfect. Shipping was good as well! Very satisfied!
Selection and deals were great, however the website lags terribly.
I encountered problems with the connection twice while completing my order, despite the fact that my internet connection remained constant throughout the process. Also, during the course of placing my order, my order was first reduced from 4 books to 3, and ultimately only 2 books were shipped to me
I encountered problems with the connection twice while completing my order, despite the fact that my internet connection remained constant throughout the process.
I've used Book Outlet for years both personally and professionally. I've always been pleased with the great selection and recently the continual sales have been great. This order was for several gifts and I know the boys will love them!
Great! It was a very positive experience. Will buy again.
First time experience. Looking forward to more purchases!
First time experience. Looking forward to more purchases!
Funny story, I heard about this website from a tiktok and couldn't believe how incredibly cheap the books were so I had to placed a large order asap. I saved a ton of money and the books are good quality…they look brand new! Shipping was incredibly fast, took 9 days to get to me in California from Canada. I cannot emphasize enough on how excellent their customer service and products are :) Book outlet will always be my first stop before heading to a bookstore from now on!
Site was easy to use. Checkout was a breeze and my items arrived on time. I don't think I had heard of this site before now but I'm glad I found them. I'll definitely be buying from here again in the future.
I've ordered from them many times. I don't order from any other book sites. The prices are awesome. This order I got my order shipped within a week I was so shocked! The last couple times it's taking almost 2 weeks. Very happy with them. Great prices.
Very difficult to figure out how to apply points. All good now.
From the business
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members