Book Outlet Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing and the quality of its books, which many customers find satisfactory. However, concerns about shipping delays and inadequate packaging frequently arise, leading to damaged items upon arrival. While customer service is often praised for its responsiveness and willingness to resolve issues, there are notable frustrations regarding the lack of proactive communication about order status and the handling of returns for damaged products. Overall, the company demonstrates potential for customer satisfaction but must address logistical and support challenges to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I'm so happy with my purchases. I got lots of great books for an incredible price!
Great prices... my first place to go for my new Senior Book Club
Great prices... my first place to go for my new Senior Book Club
Love Book Outlet! Every order arrives in a timely manner.
Very nice books, order was perfect, letting me know when is coming and books was deliver in timely manner is very good condition thanks
Prices are always fantastic! I do however wish there was an easier way to narrow down the books available without having to sift through 1-100+pages. They do have a search function, but, sometimes it would be nice to have fiction subsections.
Easy transaction, fast shipping, perfect experience
Better than expected however I do not like being asked about my experiences.
Very good selection easy to order wish delivery time was a little faster
I got the best deal on books from this website. I paid just under $30 for five books. My shipment took about a week. My books we're in good condition. I love my order and would recommend.
I have yet to have a bad experience. I love the prices and the books alwasys arrive in a reasonable time frame.
The selection is always so vast. The quality of the merchandise is always great. I love shopping with this site it's so easy and affordable
Always a great experience buying all the great books from such a wide selection
The day I received the book, I immediately put it to good use cooking one of the many great recipes.
Books in very good condition. Had all the books I wanted. Fast delivery.
Happy with shopping experience! Found some great deals.
Happy with shopping experience! Found some great deals.
Thank you fast easy service I will come back and spread the word on my shopping experience. I will tell my friends to order books from you as well.
Thank you fast easy service I will come back and spread the word on my shopping experience.
I did not have any problem with my order.
Ok, I am not sure why I have to enter at least 50 characters. I did not have any problems and that is it!
I had problem finalizing my purchase. The site is not user friendley
This was fun. I could've gone on longer but I think 10 books is a good beginning!
This was fun. I could've gone on longer but I think 10 books is a good beginning!
Book Outlet has a decent selection and always the best prices.
A ton of books to choose from at amazing pricing. Very detailed on condition of books.
A ton of books to choose from at amazing pricing.
Unfortunately, the last order I received contained a book of poetry, not a novel as I expected.
From the business
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members