Book Outlet Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing and the quality of its books, which many customers find satisfactory. However, concerns about shipping delays and inadequate packaging frequently arise, leading to damaged items upon arrival. While customer service is often praised for its responsiveness and willingness to resolve issues, there are notable frustrations regarding the lack of proactive communication about order status and the handling of returns for damaged products. Overall, the company demonstrates potential for customer satisfaction but must address logistical and support challenges to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The books were ordered on 7/4. Shipped on 7/7. But the package didn't come until 7/16.
The books are great. Good job by BookOutlet. However, I'm not pleased with the long delivery time.
While the wait was a little long, I managed to buy a book that would regularly cost $15.00 for around $8.00! ($13.68 USD including taxes and shipping). My product came in excellent condition and they even gave me a free bookmark :) (with a coupon for $5 off my next order!) I would definitely recommend this website to any book lover, as its like the gift that keeps on giving!
Book came in good shape, and reasonably quick. Good value. Will definitely be back.
Quick and easy process with a great selection... fun to look through categories
Quick and easy process with a great selection
Very good books in age group and price to pick from
Very good to pick books in age group and price
Great Prices! Got my books in 10 days. When my order arrived one corner of the box had a big grease spot on it and it soaked through onto one of my books. Not pleased about that, but it's hard to know where that grease spot came from, before or during delivery?
Overall, I was very pleased with my experience with Book Outlet, and have already recommended them to fellow book worms.
The Book Outlet shopping experience has a variety of desirable-recommended book-publication selections. The database structure allows for search by specific book-publication categories.
The Book Outlet shopping experience has numerous desirable book-publication selections.
My first time ordering from here and I'll definitely order again. My only complaint is that one of the books I ordered I did not receive. I was given a completely different title. A bit bummed by that but otherwise a nice experience.
A bit of a hiccup when I tried to check out. But overall, shopping was easy.
Large selection, but not all the titles I was searching for.
Large selection, but not all the titles I was searching for.
Easy shopping. I would prefer all board books show together. Good variety of books.
Easy shopping. I would prefer all board books show together. Good variety of books.
Great selection, great prices, always arrives in a timely fashion. I've ordered six times now and everything has gone just right each time.
Great selection, great prices, always arrives in a timely fashion
Great prices. Great options. Shipping was very fast!
Easy to register. Great prices on crossword books. Fast delivery with tracking. Great experience overall.
No problems. Nothing else to say. All went very well.
My first time with Book Outlet. The books were as warranted and came quickly. I will order books again.
Easy Ordering Let's see about delivery
I'm so glad I found Book Outlet! As a first-year teacher, I have been on the hunt for some affordable books. Book Outlet has a large range of books at an amazing price and the quality of the books I received was great! The shipping time was longer than what I am used to with other online purchases I've made, but it was so worth the wait!
Great! Love this site and the amazing prices! Hardback books can get expensive, but not on book outlet!
Great! Love this site and the amazing prices! Hardback books can get expensive, but not on book outlet!
It was easy to navigate and find the books I desired or new books that were similar. The prices were incredible and I'm very happy with my choices.
It was easy to navigate and find the books I desired or new books that were similar. The prices were incredible and I'm very happy with my choices.
I did not see how to apply my reward code. Other than that, everything was great.
I did not see how to apply my reward code.
Shipping took 16+ days! That is way too slow.
I wish that I could have seen more than just the cover of each book. 3 of the books had great covers, but the inside pages were disappointing... not what I had expected, when compared to the cover. I will be giving them away or donating them to Goodwill.
Next time, I will check out the reviews on Amazon, before I make an order for a book with your company.
Amazed at the prices! I just wish that you had more adult coloring books.
From the business
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members