Book Outlet Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing and the quality of its books, which many customers find satisfactory. However, concerns about shipping delays and inadequate packaging frequently arise, leading to damaged items upon arrival. While customer service is often praised for its responsiveness and willingness to resolve issues, there are notable frustrations regarding the lack of proactive communication about order status and the handling of returns for damaged products. Overall, the company demonstrates potential for customer satisfaction but must address logistical and support challenges to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
This was my second order. You've improved! Very, very satisfied. Prices beat everyone else's. The shipping time 100 x's better than first. Thanks
First time user. Site is easy to navigate. Check-out process seamless. Quick delivery.
First time user. Site is easy to navigate. Check-out process seamless. Hopefully, shipping runs smoothly.
Easy to order and love the discount. The shipping was great.
It was easy to search for books. Lots of titles to choose from
It was easy to search for books. Lot sof titles to choose from
Their offer was amazing. I am always satisfied with my purchase.
Your company is a great way to purchase new books for my grand-kids and husband who never know what to read next. At your prices, if they don't like it there are no worries about having spent too much money.
First time shopper, so had lots of forms to fill out! But otherwise, a good experience.
First time shopper, so had lots of forms to fill out! But otherwise, a good experience.
Easy site, low prices, great selection & fast shipping.
It is a very easy to use site and the quality of the books is super. Delivery is fast and tracking info helps a lot.
Shopping is great but shipping is high
I ordered about 7 books and nothing came. I've ordered from this website in the past and have had pretty good luck (other than a few low quality books) but this time I didn't receive my order.
Very happy with the experience. Quality books at an amazing price.
Always amazing! Wonderful selection, great prices, and quick shipping. I highly recommend Book Outlet to everyone I know who loves to read.
Eclectic selection and amazing prices, what more can you ask for? My preference is mystery novels and I've discovered so many new writers at the Book Outlet. Because the prices are so low you can take a chance on buying.
Great selection, price point, and fast delivery. I would definitely recommend Book Outlet.
Awesome and so many books to choose from! The books I ordered got here super quick and they were all in great condition!
Awesome and so many books to choose from!
Good deals
Keep the offers coming
Would buy a lot more if more books were under $5
Wow just, WOW! Such a great selection of barely used books and THE BEST prices. I got 5 books for $36?! They all look pretty much brand new. So psyched to have stumbled upon this shop when searching for a book! Shipping was a little slow, but given the labor shortages everywhere I am more than OK with being patient. Highly recommend this retailer!
It was just absolutely amazing! I lost the code my friend gave me for my first purchase and Gina was able to recover it!
It was just absolutely amazing! I lost the code my friend gave me for my first purchase and Gina was able to recover it!
Website easy to use. Have ordered before from Book Outlet, always fast shipping and usuall arrives early. Will be ordering again.
From the business
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members