Bad. Had to cancel order for refund because package was lost. Weeks later I received an empty box in the mail. Very strange. Won't but again.
Allow users to create a list of favorite authors and receive alerts when their books become available.
Thank you, Peter, for leaving this feedback. We do have the "Wishlist', which can be found under your "My Account" dropdown, you can add book titles that you are looking for here and if/when they become available you will be emailed. I hope this helps!
Shipment was very slow and still hasn't delivered completely (1 of 20 books arrived) even though the review email had been sent.
Thank you, Jerry, for taking the time to write. We do apologize for delay in shipping. We have been able to look into the tracking for you order and it looks like it should be arriving today. Please reach out to a member of our customer experience team if it does not arrive by the end of the day today.
Order was based on 1 book not shipped. Missing another. No notification. Slow shipping. Buy elsewhere.
The prices at Book Outlet are very reasonable and usually much cheaper than commercial bookstores or amazon.
The book is in perfect condition for a great price. Took about 9 days from order date to receive it.
Books arrived in great shape, wrapped and sealed. Shipping is slow, but considering the price, well worth it.
Book Outlet was easy to order from, with super fast delivery. Will be back for some more awesome deals.
Everything was perfect. Amazed I never heard of you.
All books arrived in a timely manner. Cannot beat the price.
Prices are terrific, selection ranges from good to great. I like that you've quickened the delivery times.
Awesome prices and fairly quick delivery time! I will definitely be purchasing from Book Outlet again!
My book outlet orders are always delivered quickly and efficiently. Often pleasantly surprised by the titles/authors available.
First time—cheapest I could find the book anywhere, shipped and arrived quickly, excellent condition. Will order again.
Good price. Easy to use online ordering. Prompt delivery. Just opened package and all is well. Thanks!
First time to use your services. Quite impressed, Very nice Bible and shipment was super quick. Thanks
Answer: Hi there, Thank you for the question. It is generally 3 - 10 business days
Answer: I reached out via dispute with pay pal and heard back right away after waiting days and being on low priority
Answer: Hi, I ordered on Friday Jan 13.I did not get tracking info also but tracking number. But I received my goods this morning Thursday 19 in the morning. I have never waited to long for my goods.I live in Ontario also.
Answer: It could be up to 15 days but right now the shipping is taking longer due to Christmas. You could get it early and you may not. They can not promise anything. They do not control shipping. I have had no problem getting my books though and I order several. Elizabeth
Answer: NO, I do not know anyone in the United Arab Emirates.
Answer: The dust jacket could be missing or could be ripped.
Book Outlet has a rating of 3.6 stars from 1,737 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and new books. Book Outlet ranks 6th among Books sites.
Thank you so much for taking the time to leave this feedback. We are so sorry that your experience wasn't everything we would have hoped for. We will certainly pass this along as we are always looking for ways to improve our services!