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Book Outlet

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Michigan
1 review
0 helpful votes
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Everything went smoothly in time for the Church study

Date of experience: February 18, 2023
Rhode Island
2 reviews
0 helpful votes
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Good selection of titles, excellent communication, prompt shipment, and perfect condition. I will definitely order more.

Date of experience: November 24, 2022
Arizona
1 review
0 helpful votes
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Shipping took 15 days from my order date
January 19, 2023

Shipping took 15 days from my order date. Really wasn't expecting it to take that long and it effected my business

Date of experience: January 19, 2023
Jennifer B. Book Outlet Rep
over a year old

Thank you so much for taking the time to leave this feedback. We are sorry it took longer then expected to reach you but we are happy you found what you were looking for! We will certainly pass this along as we are always looking for ways to improve the services we offer.

Colorado
1 review
0 helpful votes
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It was very easy to find the book I wanted
November 14, 2022

It was very easy to find the book I wanted. The price couldn't be beat and it arrived quickly! Thank you

Date of experience: November 14, 2022
Kentucky
1 review
0 helpful votes
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Amazingly low price for a Pusheen calendar!
November 28, 2022

Amazingly low price for a Pusheen calendar! :) Shipping took 9 days, so not super fast but not bad. Thank you for a good customer experience!

Date of experience: November 28, 2022
Florida
1 review
0 helpful votes
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The selection and deals were great!
July 7, 2021
Updated review

The selection and deals were great! Tje condition of the books were perfect. Shipping was good as well! Very satisfied!

Date of experience: July 7, 2021

Selection and deals were great, however the website...
June 27, 2021
Previous review

Selection and deals were great, however the website lags terribly.

Date of experience: June 27, 2021
Wisconsin
1 review
0 helpful votes
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I will see what Osprey military books you get in, and if its what I'm looking for, I'll buy them from you cause you usually are cheaper.

Date of experience: December 29, 2022
New York
1 review
0 helpful votes
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Really impressed with everything I got
December 10, 2022

Really impressed with everything I got. I thought maybe being an outlet the books wouldn't be in the best condition but everything was perfect.

Date of experience: December 10, 2022
Texas
1 review
0 helpful votes
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I ordered 2 books in a sequel and did not receive the 1st book, only the 2nd book. Where is the other book? Was it shipping separately?

Date of experience: February 9, 2023
Jennifer B. Book Outlet Rep
over a year old

Thank you so much for taking the time leave this feedback. We are sorry to read that one of your books did not arrive. A member of our customer experience team will be in touch shortly to help remedy this situation.

Pennsylvania
1 review
0 helpful votes
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The shipping took way longer than I expected, and my book has a red ink blot stain on the bottom pages. I wasn't aware of any defects of the book.

Date of experience: September 29, 2022
Florida
1 review
0 helpful votes
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Good books cheap
May 15, 2022

I like everything I've bought through Book Outlet, but I wish their search function worked just a little better.

Date of experience: May 15, 2022
Florida
1 review
0 helpful votes
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O lyrics co.plai t I gave is that the books were not packaged securely. I got 2 books that had bent covers.

Date of experience: February 1, 2023
Jennifer B. Book Outlet Rep
over a year old

Thank you so much for taking the time to leave this feedback. We are sorry to read that 2 of your books were slightly damaged, we assure you that we are actively looking into our packing and shipping processes to help ensure this will not happen again. If you haven't already done so, please do not hesitate to reach out to a member of our Customer Experience team who will be happy to help.

California
1 review
0 helpful votes
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The book took too long to arrive
June 25, 2022

The book took too long to arrive. I also thought I ordered The Lehman Trilogy play and I received the novel instead.

Date of experience: June 25, 2022
Jennifer B. Book Outlet Rep
over a year old

Thank you for your feedback! We will pass this information along for review

California
2 reviews
0 helpful votes
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Super happy about the price and the product (my son was over the moon when he saw the size of the book), but the shipping time was waaaaay too long.

Date of experience: January 25, 2023
Arizona
1 review
0 helpful votes
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Loved the selection and price, I also bought alot of books I had never heard of and was glad to not pay full price to purchase them.

Date of experience: December 28, 2022
Pennsylvania
1 review
0 helpful votes
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Price was GREAT!
September 30, 2022

Price was GREAT!
The books were in great condition.
Delivery wasn't as fast as I anticipated though.

Date of experience: September 30, 2022
Jennifer B. Book Outlet Rep
over a year old

Thank you so much for taking the time to leave us this feedback! We will certainly pass it along as we are always looking for ways to improve our services!

Kansas
1 review
0 helpful votes
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I loved looking at all the books
October 4, 2022

I loved looking at all the books. I definitely found some that I wouldn't find I a store. Can't wait to read them all.

Date of experience: October 4, 2022
Colorado
1 review
0 helpful votes
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Great deals for great books
June 17, 2022

This is my go-to website to shop to adult coloring books, jigsaw puzzles, and occassionally fiction/non-fiction books.

Date of experience: June 16, 2022
Arizona
1 review
0 helpful votes
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Amazing!
July 28, 2022

Amazing! Great prices and the shipping is quick! Also the hardcovers are amazing and can barely see dents or scratches

Date of experience: July 28, 2022
New York
1 review
0 helpful votes
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All the books have a black sharpie mark on the edges of the pages. One or two books have torn or bent covers. Otherwise the price was great!

Date of experience: December 28, 2022
Jennifer B. Book Outlet Rep
over a year old

Thank you for taking the time to leave this feedback. Most of our books will have the a small dot or line along the edge and is the reason we are able to provide books at such a reasonable, guilt free price, sometime up to 90% off, as we buy publisher over stock and it is the publisher that places the mark there. The books may have minor damage because of previous shelf life but the books themselves will not have been read before, however, if the damage you received was extensive please take a photo and feel free to reach out to a member of our customer experience team who will be happy to help.

Overview

Book Outlet has a rating of 3.6 stars from 1,737 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and new books. Book Outlet ranks 6th among Books sites.

service
293
value
1,580
shipping
1,580
returns
42
quality
1,596

Instant Feedback

38,687 reviews
+107