BookOnline has a rating of 4.6 stars from 5,305 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.
Very pleasant, let me interrupt her more than once,, got my room.good enough
Reservation completed promptly
Confirmed & notification received
I could understand Caesar very well, he was pleasant and patient with the transaction.
Amanda answered all my questions about available hotels and their amenities
Catherine was super sweet and very efficient at getting me booked. Lovely lady.
Luis Armando was excellent at his job! Great customer service and support
Joyce was super helpful and had a pleasant attitude
I had a very pleasant experience with Georgette making my reservation
Your rep was helpful and professional. I would hope all reps could measure up to this level.
Pleasant, friendly experience to book a hotel room
No wait time and excellent service. Booking is always super easy.
Carlos was efficient, thorough, pleasant and gave me a great deal. Thanks so much!
Quick, courteous, and helpful! Traveling from Pennsylvania to Florida
Ramses was very helpful and polite helping me book a room.
Answer: SCAM. Huge Fees, no refunds. Would NOT recommend. Do yourself a favor and Pass by when you see this site.
Answer: Agreed! WHY? Absolutely the most blatantly deceptive company I have ever come across.
Answer: I'd love the answer to this! This agency fraudulently charged us $1800!
Answer: Make sure you are booking directly on the hotel's website.
Answer: I was just too tired to drive 90 minutes home. I needed to be back to this area really early in the morning, so I saved 3 hours of driving time and got a good night's sleep also!