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BookOnline

Overview

BookOnline has a rating of 4.6 stars from 5,305 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.

service
181
value
175
returns
2
quality
167
This company responds to reviews on average within 2 days
+44
How would you rate BookOnline?
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Texas
2 reviews
0 helpful votes
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Great
July 7, 2023

He was patient and polite. Very well knowledgeable.

Date of experience: July 7, 2023
Texas
1 review
0 helpful votes
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Thank you, Cory
June 19, 2023

Thank you for your courtesy, Cory. It was much appreciated.

Date of experience: June 19, 2023
Washington
1 review
0 helpful votes
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Great Service!
June 19, 2023

Rebecca understood what I needed and the whole process took just minutes.

Date of experience: June 19, 2023
Nevada
1 review
0 helpful votes
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Edgar was excellent, thank you
March 26, 2023

Edgar did a great job and made my experience, very good

Date of experience: March 26, 2023
New York
1 review
0 helpful votes
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Pocono Wilson
March 25, 2023

Awesome Rep. Most professional and helpful. Very polite.

Date of experience: March 25, 2023
California
1 review
0 helpful votes
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Excelente
September 6, 2023

Fast and accurate help to book hotel in Frankfurt. Germany

Date of experience: September 6, 2023
Kentucky
1 review
0 helpful votes
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Great Service
September 5, 2023

Excellent, friendly service. Very helpful finding a room in my budget.

Date of experience: September 5, 2023
New Hampshire
1 review
0 helpful votes
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She was wicked nice and friendly
March 13, 2023

The lady I spoke with was super friendly and nice.

Date of experience: March 13, 2023
California
1 review
0 helpful votes
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CesesrHernan
September 6, 2023

Excellent! Will use his services again.was about to give up when I reached Cesar.

Date of experience: September 6, 2023
Indiana
1 review
0 helpful votes
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Raving Fan
June 5, 2023

Pleasant personality. Good with details. Patient in working reservation.

Date of experience: June 5, 2023
Virginia
1 review
0 helpful votes
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Brandon was super helpful!
September 7, 2023

Brandon was very helpful, answered all my questions.

Date of experience: September 7, 2023
Pennsylvania
1 review
0 helpful votes
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WVA
August 30, 2023

Victor was patient, informative, helpful, thorough.

Date of experience: August 30, 2023
Texas
1 review
0 helpful votes
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Great customer service
August 11, 2023

The reservation person was friendly and patient. We appreciate her attitude!

Date of experience: August 11, 2023
Montana
1 review
0 helpful votes
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Good service.
August 11, 2023

Young lady was very helpful finding me a room for my price range. Thank you.

Date of experience: August 11, 2023
Mississippi
1 review
0 helpful votes
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Great service
August 28, 2023

Awesome experience, friendly, very energetic, easy process. Greats customer service

Date of experience: August 28, 2023
Washington
1 review
0 helpful votes
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Very Good
August 28, 2023

It was a good experience, they very helpful with all my needs

Date of experience: August 28, 2023
California
1 review
0 helpful votes
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Amber did well
August 29, 2023

Everything went smoothly. All my questions were covered before I even asked them

Date of experience: August 29, 2023
Colorado
1 review
0 helpful votes
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Brandon did a great job
August 23, 2023

Brandon was very informative and expert at booking our night.

Date of experience: August 23, 2023
Texas
1 review
0 helpful votes
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Barbara
May 22, 2023

Barbara was so helpful, went above and beyond. Grateful for her help.

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Trip
August 14, 2023

Lauren was efficient and very polite! She did an amazing job reserving my room. Thank you

Date of experience: August 14, 2023