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BookOnline

Overview

BookOnline has a rating of 4.6 stars from 5,305 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.

service
181
value
175
returns
2
quality
167
This company responds to reviews on average within 2 days
+44
How would you rate BookOnline?
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New York
1 review
0 helpful votes
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Not Happy
September 9, 2023

Not helpful nor was the girl that picked up my second call.

Date of experience: August 10, 2023
Ohio
1 review
0 helpful votes
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Friendly
February 15, 2023

The gentleman was very polite and willing to work with me.

Date of experience: February 15, 2023
North Dakota
1 review
0 helpful votes
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World Horseshoe Tournament
July 7, 2023

Great job with reserving a room. He spoke good English.

Date of experience: July 7, 2023
New York
1 review
0 helpful votes
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Hotel Representative Assistance
May 11, 2023

Was able to have all questions resolved with hotel staff representative

Date of experience: May 11, 2023
North Carolina
1 review
0 helpful votes
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Great
February 15, 2023

Very good and great patience from the young lady thank you

Date of experience: February 15, 2023
California
1 review
0 helpful votes
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Thank you
August 10, 2023

Great experience easy to understand and clear understanding of the reservations

Date of experience: August 10, 2023
Pennsylvania
1 review
0 helpful votes
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Professional
August 11, 2023

Very sweet and accommodating. Helped us secure a much needed reservation.

Date of experience: August 11, 2023
Pennsylvania
1 review
0 helpful votes
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Called to book a reservation
August 11, 2023

Ashley was super helpful, up beat, and a pleasure to speak with!

Date of experience: August 11, 2023
California
1 review
0 helpful votes
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Very Helpful
August 8, 2023

Danielle was very professional in helping me with my questions.

Date of experience: August 8, 2023
New Jersey
1 review
0 helpful votes
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#1
August 10, 2023

Great speaking to Marc very knowledgeable and friendly

Date of experience: August 10, 2023
South Carolina
2 reviews
0 helpful votes
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Atlanta January 2024 Booking
August 11, 2023

Seamless... thank you so much. I was very pleased with your help.

Date of experience: August 11, 2023
Pennsylvania
1 review
0 helpful votes
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Book hotel
August 11, 2023

Very nice customer service, friendly and efficient. Excellent!

Date of experience: August 11, 2023
Washington
1 review
0 helpful votes
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Jeannie ws great!
October 11, 2023

Awesome service & professionalism! Efficient, too!

Date of experience: October 11, 2023
Idaho
1 review
0 helpful votes
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Mesquite
July 9, 2023

Time efficient, and friendly. Thank you. The potential for enjoyment is sufficient.

Date of experience: July 9, 2023
Indiana
1 review
0 helpful votes
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Great
April 13, 2023

Great great great great great great great great great great

Date of experience: April 13, 2023
California
1 review
0 helpful votes
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Sheraton stay
July 7, 2023

Thank you! Called because I was so confused. Appreciate your help!

Date of experience: July 7, 2023
New York
1 review
0 helpful votes
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Emmuanelle - Quality Inn
April 14, 2023

Outstanding and professional. A gem to work with. You should be proud

Date of experience: April 14, 2023
Oregon
1 review
0 helpful votes
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Focused for the customer.
July 7, 2023

The rep was on point, and very helpful, he made it happen.

Date of experience: July 7, 2023
New Hampshire
1 review
0 helpful votes
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Excellent
July 9, 2023

Efficient, professional, clear and concise. The process was straight forward.

Date of experience: July 9, 2023
Pennsylvania
1 review
0 helpful votes
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Reservation
July 7, 2023

Very polite and informative. Short waiting time. Will use this again.

Date of experience: July 7, 2023