BookOnline has a rating of 4.6 stars from 5,305 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.
Great job with reserving a room. He spoke good English.
Was able to have all questions resolved with hotel staff representative
Very good and great patience from the young lady thank you
Very sweet and accommodating. Helped us secure a much needed reservation.
Ashley was super helpful, up beat, and a pleasure to speak with!
Danielle was very professional in helping me with my questions.
Seamless... thank you so much. I was very pleased with your help.
Very nice customer service, friendly and efficient. Excellent!
Awesome service & professionalism! Efficient, too!
Time efficient, and friendly. Thank you. The potential for enjoyment is sufficient.
Thank you! Called because I was so confused. Appreciate your help!
Outstanding and professional. A gem to work with. You should be proud
The rep was on point, and very helpful, he made it happen.
Very polite and informative. Short waiting time. Will use this again.
Answer: SCAM. Huge Fees, no refunds. Would NOT recommend. Do yourself a favor and Pass by when you see this site.
Answer: Agreed! WHY? Absolutely the most blatantly deceptive company I have ever come across.
Answer: I'd love the answer to this! This agency fraudulently charged us $1800!
Answer: Make sure you are booking directly on the hotel's website.
Answer: I was just too tired to drive 90 minutes home. I needed to be back to this area really early in the morning, so I saved 3 hours of driving time and got a good night's sleep also!