From the business
BookOnline is an independent travel network with access to rooms in thousands of hotels and approximately 200 countries worldwide. Our goal is to help you find the best value in travel accommodations online for destinations around the world. We offer locations in over 200 countries as well as thousands of great properties here in the United States of America.
BookOnline is focused on bringing our customers the most current and relevant results for their hotel needs. We do this by investing in technology and systems to create a better buying process in a secure environment. We have developed an intuitive web design for multiple devices that hopefully aid in your ability to find the information you need and book the property at your convenience. This technology also allows us to create dynamic results for our advertising, allowing us to show you the most relevant results for your search.
The end result is you find the property you are looking for with a minimal number of clicks and zoom right through into the checkout on your phone, tablet, or computer. Enjoy Book Online and all that we offer. We hope to add to our list of growing happy customers.
BookOnline Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with numerous reviews praising the helpfulness, patience, and friendliness of its agents. Customers frequently highlight positive interactions, noting that representatives go above and beyond to address concerns and facilitate bookings, creating a welcoming atmosphere. However, there are occasional complaints regarding issues with third-party bookings and lack of clarity in communication, which can lead to frustration. Overall, the company’s commitment to customer satisfaction stands out, though improving transparency in the booking process could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
She was very helpful and explained everything to me
BookOnline was incredibly efficient - the whole process was so fast and so simple. And the agent who helped me was great; she made the whole process a pleasure!
Adrian, listened to my request and concerns and was professional and his assisting me.
Booked room at LaQuinta in Billings. Jennifer was helpful with my veteran status included in my reservation
Cesar was really helpful and made booking such a breeze for our family and our dog.
Reviewed best deal best price in area to meet our needs and nailed it!
Great service from Neil, we look forward to our stay.
Thank you to Neal. He was very patient, clear and diligent.
She was very helpful and courteous. She went above and beyond.
Patrick did a great job booking my room and explaining everything.
Neil was great! He was very professional, courteous and kind because of his kindness you could tell he is from Texas.
Neal did a great job helping me with my reservations today!
Amanda was wonderful and very knowledgeable about the reservation we got. Very nice to talk with.
Gave options and considered my budget. Friendly, helpful and knowledgeable
Shawn did a really nice job. Kept working until we achieved best rate! Couldn't ask for better service.
Nirdaly was amazing and quick. She made sure to accommodate me with everything I was requesting. I appreciate her assistance in helping me book my stay.
Looking forward to working with you on the rest of it.
The hotels were filling up quickly. Very helpful. Looking for hotels
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members