Bojangles

Order a family meal online and when I arrived it was not ready despite the 30 minute window between me ordering and picking up the order. I had to wait another 10 minutes. Store employees did not acknowledge my presence and the store was completely empty as was the drive thru area. The order was missing several items order including and additional item ordered separately from he family meal. The green beans were over salty and inedible. However the chicken was and biscuit were good. I would not return to this location ever again.

I had ordered this meal in the past (April 2020), but it was bad. I ordered the 8 pieces tailgate special + the green beans and mashed potatoes with gravy. The address is 321 Greenville Blvd SE., Greenville NC. I thought I was going to get some hot chicken from this place instead I got chicken that was dried out and hard. I mean it was so hard that the chicken wing did not have meat on it, just hard crust where they probably refried the chicken before delivery to make me think it was fresh. I am a cook and I know bad food when I see it and this order was bad as they get. Never will I order from this place in the future. Since this virus, many restaurants are sending out bad food when they should be sending the best to stay open. Very disappointing after all those commercials they keep showing, they can't even deliver what they say about their own foods. I only gave 2 stars because of the sweet tea. Even the biscuits were funny tasting like it was old. Oh yeah, I got the coleslaw it was alright, at least it tasted fresh, might not have been though.

Recently I visited the restaurant in Rollesville North Carolina and use the drive-thru to order a two-piece chicken dinner. The biscuit was dry and hard and crusty and the leg was fairly good but the thigh was overcooked and also dry and crusty. Seems like every time I go to this location the quality goes down even more. Won't be back to this one.

I picked up a Cajun Chicken biscuit this morning for breakfast on the way to work in Carolina Forest. Biscuit was moist and fluffy not dried out. It hit the spot. The drive thru line went pretty quick, the person taking my order was patient and pleasant. I was greeted with smiles at the window. Breakfast is always a good experience at Bojangles.

This has got to be one of the sorriest Bojangles around. I stopped going there for about three months after the tea was just like water I decided to give them another chance and stop by this evening. At the drive-thru I was addressed as yo what you need. I think this is so rude and inappropriate. This young girl took my money handed me my change and a bag. I said they're waiting on my half a gallon of iced tea. She came back to the window and said what you want. I stated I'd like to get my iced tea as she rolled her eyes. The Bo Realms must have been cooked last week, sorry food sorry service

It had been a long time since went to Bojangles, it will be not forever now.I ordered white meat, 2 piece, I was given dark meat. It was so greasy, I would not even feed it my dog. There was no seasoning, not even salt. The mac and cheese, cole slaw was okay, I guess that is the extent of the culinary ability of the cooks. This was a class act when it first opened, someone destroyed it.

So I had Bojangles and horrible stomach problems. I brought this up to the regional manager. He didn't care

Bad experience with letting my daughter work here new manager Maurice sit back and look at the lil girls encouraging the boys to have sex with them which most of them quick stay starting drama and the boss doesn't do anything about it but corporate will I have screenshots

I had really bad service at a drive thru multiple times. Called the District manager. Said he would send me coupons and nothing.

Thanks Bojangles
Your a joke
This is Bojangles located in North Carolina, Graham *******
Horrible District manager I'll take my business elsewhere

Went to bojangles for lunch today as we do a lot,every table was dirty I had to clean a table so we could eat. Someone needs to show some interest in cleanliness in this bojangles. Disgusting. The chicken is delicious fresh and moist.

Hi Bojangles lovers as the manager of Bojangles I just want to tell all of you guys that there is a secret menu that you can order from right now will be sure to to cough in your chicken for extra flavor no but seriously we have a worker named Betty and she has a cold and she doesn't wear a mask or gloves and she makes the chicken so if you don't want chicken that is contaminated I suggest you tell the the people at front that you don't want her to make your chicken oh yeah Betty and you're fired that's for calling my kids $#*!es have fun in hell $#*! and for any other Bojangles do not hire this woman here's a picture of her

I was in the drive thru for a good 30 minutes. What happened to having people pull forward that have large orders? I'm thinking its because no one wanted to walk out to the car? The chicken was old and dry I will never go there again.

All I asked is was that my order and she got rude with me another lady stopped in and asked me was I okay and what I needed and I told her she got it which is the rude manager

Disappointed that Bojangles no longer serves home style tenders. Everyone doesn't want or can't eat spicy chicken. No longer a customer. If you want regular tenders try Spinx they taste good bigger and not overcooked.

I love their food. Chicken strips are great and I Always order Biscuits and sweet tea for the road. Definitely try. You won't be disappointed. I went to the one in pigeon forge Tennessee

I received chicken tenders instead of real chicken. After paying for a 12 piece meal. Only 4 biscuits when I should have gotten 6.

Well she did call me back in a timely manner but Shannon the area manager was as dry as all of my food order today 5/26/23.Tea had a slimy taste along with the overcooked food. I did ask the window clerk for another fry but it was from the same overcooked batch. So i drove away to get to work on time then called the number on receipt. This is where Shannon comes into play. After speaking with her, I asked Ms Shannon why she was being so dry and seemingly annoyed with me, her response was "Im not answering your questions, i do the asking.Almost her exact words if i remember correctly, wonder if conversation was recorded?! Then its like she cut her headset off bc i kept saying hello, then phone goes dead. I called back to see what the remedy was, still didnt get a clear answer other than i could only get a do over in her begrudging tone. Was left wondering how and when.It'll be so much fun returning for a do over after my name is added to the complaint book since she said i can only get a do over at the same store.The food was bad but customer service from the area director was way worse! Very unprofessional for a manager. Review ratings are most accurate.Also i dont have almost $10 to waste!

The Bojangles in Smyrna TN store number *******. Order # ******* No customers at all when I walked in to give my order. I ordered 12 family meal and 3 side and a Fish sandwich. Diane I guess can not count to 6. They shorted me 2 biscuits. The 4 biscuits we received were nearly white on top not browned at all and doughy. The Cole Slaw was half full and I paid a total of 46.62 for this garbage. Never again. Called and called and no one would answer the phone. You know the way you don't answer the phone. I want a refund. How the hell do you mess up such a simple order. They didn't have a single customer at drive thru or inside. Popeyes here we come. Bojangles chased us to you!

It would not let me put zero stars or that's what u would of out. Fultondale Bojangles stated they were closed at 2 Pm for the day. I could not even get a door dash order which was bad because that's how I make my money. I passed by their store again around 5 that same night and their lights were on like they were open.

Bojangles has the best breakfast biscuits, hands down. I could eat their food every day, and be just fine... and have. The location near Bayboro, NC is the only exception I've found. I won't eat at that one again, unless they make some significant improvements.

Just wanted to let everyone know that if you go to the Bojangles store #831 in Concord NC and the manager James Caudle is working then you are in very good hands,He went way above and beyond to make sure I was taken care of when i visited his resturant, I had went thru the Drive-thru and ordered 4 Chicken sandwhiches and some more stuff but when i got home i had 4 chicken biscuits not sandwhiches,Now Iam not 100% sure i didnt say
Biscuits instead of sandwhich So i call the store and talked to the manager James he was very apologetic and told me if i would come back he would replace my entire order,now most resturants want you to bring your order back and most dont even believe you but not James, he offered to replace my entire order with no questions asked! Now thats Customer Service! Good job Bojangles for having someone like James Caudle representing your company..

The biscuit was cold and old! The steak was left over from hours ago. Dry tasteless greasy! The employee would have rather been anywhere but there.

Paid $12 for dry overcooked cold chicken wing dinner. Please do not waste your money on this garbage that is served with an attitude. My first and last visit to Bojangles.