Bojangles

So I had Bojangles and horrible stomach problems. I brought this up to the regional manager. He didn't care

Bojangles:

I am writing about your Bojangles location at 3727 Branch Avenue Hillcrest Heights, MD. I was at this location this morning Saturday, March 11th, 2023, at 7:25 am. There were several cars ahead of me to place an order for breakfast. We waited for over 15 minutes, and nobody was available to take our orders. Therefore, your customers started to drive away. As I passed the drive-thru window I noticed nobody was in site working. Are your hours of operations not 7:00 am - 10:00 pm? Yes, I checked the website. I had another stop to make so I ran my errand and came back to Bojangles around 8:05 am and once again waited in the line and nobody was taking order. This is not the only time that I have gone to the Branch Avenue location and Bojangles is NOT opened for business. The few times I have gone this year the restaurant is NOT serving customers or there are people working in the restaurant, during business hours, but are NOT taking orders. This 3727 Branch Avenue Hillcrest Heights, MD Bojangles location is costing your business a LARGE loss of revenue.

Just wanted to let everyone know that if you go to the Bojangles store #831 in Concord NC and the manager James Caudle is working then you are in very good hands,He went way above and beyond to make sure I was taken care of when i visited his resturant, I had went thru the Drive-thru and ordered 4 Chicken sandwhiches and some more stuff but when i got home i had 4 chicken biscuits not sandwhiches,Now Iam not 100% sure i didnt say
Biscuits instead of sandwhich So i call the store and talked to the manager James he was very apologetic and told me if i would come back he would replace my entire order,now most resturants want you to bring your order back and most dont even believe you but not James, he offered to replace my entire order with no questions asked! Now thats Customer Service! Good job Bojangles for having someone like James Caudle representing your company..

The biscuit was cold and old! The steak was left over from hours ago. Dry tasteless greasy! The employee would have rather been anywhere but there.

Paid $12 for dry overcooked cold chicken wing dinner. Please do not waste your money on this garbage that is served with an attitude. My first and last visit to Bojangles.