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Bodybuilding.com

How would you rate Bodybuilding.com?
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Idaho
1 review
11 helpful votes
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Triple the ship time
January 22, 2021

Pay for promised shipping, then add 3 weeks. Shop in store or at another venue. When I reached out to customer service, I got the impression that the order hadn't been processed... they blamed it on high volume/covid. Fine, just don't promise and charge for a delivery date. Last order for me.

Date of experience: January 22, 2021
India
1 review
1 helpful vote
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Not trustworthy
November 23, 2016

Had ordered two units of re kaged ended up paying above usd 30 for customs as as they do not take responsibility towards shipping till buyers destination. NO tracking available. And the response of the website is just copy paste work no efforts taken what so ever.
Do not waste your time and money.

Date of experience: November 23, 2016
Australia
8 reviews
38 helpful votes
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Good but not great
April 29, 2016

Bodybuilding.com offers a lot of workout plans and tips on exercise, as well as articles to read about supplement and how the human body responds to exercises.
Their online supplement shop also has cheap price. However, their online shop is really hard to use due to idiotic web design.

Date of experience: April 29, 2016
Arizona
5 reviews
13 helpful votes
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I order a lot of supplements from them and they always come super fast. I only have a couple minor complaints in that they charge too much shipping and their products are not always lowest price - I bought from a competitor last month and exact items were $25 cheaper including shipping.

Date of experience: November 4, 2013
Missouri
1 review
3 helpful votes
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Bodybuilding.com has terrible service:
Bodybuilding.com; Well, when you initially ordered it, it was not on backorder. Then we ran out so quickly, we could not fill all the orders. We had to remove the product until we have more. Me: It was on backorder when I placed my order!
Jeff ford says:
On occasion you have better deals than GNC, but you always have the worst service...
Jeff ford says:
So, is it on backorder or is it discontinued? I still want the order
Lethal Lynsey says:
It has been discontinued for now until we have more.
Jeff ford says:
When you say you had to remove it until you have more, that implies it is not d/c'd So, am I going to get it at a later date?
Lethal Lynsey says:
We should be getting more, yes. But we list the item as discontinued when it is going to take awhile to be restocked. That way people are not waiting forever on a backordered item.
Jeff ford says:
What about a substitute product?
Lethal Lynsey says:
If you would like to place an order for a different product, that would be perfectly fine. (Duh!)
Jeff ford says:
Please don't use words like "forever"... what does "forever" mean?
Lethal Lynsey says:
So a customer is not waiting more than 1 month.
Jeff ford says:
I know I could place an order for another product, but what about the "pull you in" deal on this one? Something similar?
Lethal Lynsey says:
One moment please.

Lethal Lynsey says:
I do not see any other proteins that have a Buy 1 Get 1 Free promotion. But you can purchase the 2lbs in the Phase 8.

They also said they were going to send me an email to cancel the part of the order that is "discontinued", which coincidentally happened during my conversation with customer service... but I have yet to receive the cancellation for the second order that I placed 60 secs after the first one for my daughter 3 days ago? I think I am going to go back to GNC. At least they have a true customer service dept...

Date of experience: March 3, 2013
GB
4 reviews
3 helpful votes
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The service should be better, But the products are great!

Date of experience: November 8, 2013
Hawaii
5 reviews
12 helpful votes
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Bodybuilding.com is where you can truly find an answer to any question you have regarding exercise, supplementation, nutrition, and motivation to get you to be your healthiest! They are constantly posting new articles for the viewers enjoyment with each piece full of information relevant that ranges to the beginner and to the advanced. I highly recommend looking through the website if you're looking for some external motivation.

Date of experience: March 3, 2014
Washington
3 reviews
19 helpful votes
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I have ordered from this site many times. I receive my products quickly and accurately every time. I usually get a few samples with my orders as well. The site is AMAZING not only for products but has an endless amount of workout programs and videos of how to perform the exercises. I don't think I've ever seen a website this comprehensive and well thought out. I highly recommend this place.

Date of experience: February 13, 2017
California
1 review
0 helpful votes
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Wonderful
May 4, 2021

I have purchased different supplements over the years from BodyBuilding.com and they have also been prompt to get my orders shipped. I recently bought some Bucked Up pre workout, and it was shipped within days of purchase. I will for sure purchase there again!

Date of experience: May 4, 2021
GB
1 review
2 helpful votes
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I only recently began using bodybuliding.com and let me tell you something. They have the fastest shipping and quickest acting customer service of any online shopping site I've ever used. Not only did I receive my purchase ahead of the planned delivery date but even when I made a mistake in my order they were willing to respond to my questions individually and address each issue as presented. I will be using this site exclusively for all my supplement needs from now on.

Date of experience: October 8, 2014
Georgia
1 review
0 helpful votes
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A title like Mr Universe immediately gives you the right to give motivational quotes. This one has an important lesson in to regarding dwelling on the past and just focusing on the present. A message that you won't just hear in relation to bodybuilding, but lots of lessons for life.

Date of experience: May 4, 2021
Rhode Island
6 reviews
1 helpful vote
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They have great products, And programs for weight loss, building muscle, health, and being ripped. Like the product selections and that real customers post reviews.
Bored with your current fitness routine, or are you injured and need a spicial workout plan. They have it. You can sign up free of charge for the daily Burn. Great information for any age or fitness level. The site is easy to get around in.

Date of experience: August 21, 2017
New York
1 review
3 helpful votes
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I was a bit hesitant at first as to whether or not I should purchase from here, but I decided to give it a try. I am so glad that I did. I purchased two 5 lb Gold Standard Whey protein, and 3 C4. They had a deal where it was buy two Whey for $99, and buy two C4, and get another one free, which was just amazing. They also gave me a free gift, a shaker, for spending more than $75! I live in New York, so shipping was pretty quick. I ordered on Sunday, and got it today. I am satisfied with my order.

Date of experience: December 20, 2017
California
3 reviews
4 helpful votes
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I had an order shipment price and processing error online. Called the customer service line, wasn't on hold long at all I was shocked. The guy was super helpful I explained, he fixed and everything was fast simple and smooth, as the way we dream we could get customer service. I would continue using this site just because they get their job done and done right and it will keep me away from websites who do not know how to do their job or be honest with their customers or even just helpful.

Date of experience: May 1, 2013
New York
1 review
0 helpful votes
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We've got to start with Arnie. Hailed for the being the best bodybuilder of all time, if The Terminator trains by these words, then we probably should too. His words cement the belief that we work to improve, not the stay the same. Better get that progressive overload building.

Date of experience: May 4, 2021
New Jersey
9 reviews
4 helpful votes
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Great Products!
April 29, 2018

I placed an order on bodybuilding.com yesterday and the items arrived the very next day. The items were in perfect condition, packaged perfectly, and accurately. No issues at all! The site has great deals and they tend to sell the products that work.

Date of experience: April 27, 2018
California
5 reviews
8 helpful votes
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Bodybuilding.com is the one-stop shop for all of your fitness needs. This site has everything: instructional videos for a whole library of exercises, nutritional plans to supplement your workout, and a ton of training programs from bodybuilding experts. This site is great for beginners who need the basics of exercise and diet to those who want to customize their own workout. This site should be every gym rat's best friend!

Date of experience: March 2, 2014
Illinois
1 review
0 helpful votes
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Waiting since Christmas 2022 for a single product. You cant get anyone on the phone and wont refund the purchase. And the Live Chat is useless. Find another sight to purchase from.

Date of experience: January 17, 2023
Pennsylvania
5 reviews
25 helpful votes
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Was I surprised to see a poor review on Bodybuilding.com! I've ordered from them for a few years now, regularly, and liken them to the Zappos of the fitness/health world. Fast shipping, extraordinary communication and customer service, excellent pricing. I have never had anything but ideal customer service from bodybuilding.com.

Date of experience: July 10, 2010
Louisiana
2 reviews
6 helpful votes
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I tried other sites, but this site is WITHOUT A DOUBT the website to use to get supplements and things for working out. I have ordered from this site on numerous occasions and have never had any issues. I get extremely fast shipping without having to pay extra, and it gets put out for delivery right away. Just recently I placed an order around 4:00 p.m., and it was already out and to the next destination the very next day. You get the product you order and right away. I have also used the forums here to gain a lot of good knowledge about things. It is very helpful. I have not used anything else on this website to rate, but the store and forums are top notch, unlike other supplement sites out there. As a cheap alternative to the expensive GNC and other 2nd rate supplement sites with shady shipping and refunds, I now do all my business on bodybuilding.com. Great site.

Date of experience: March 13, 2015

Overview

Bodybuilding.com has a rating of 1.9 stars from 82 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bodybuilding.com most frequently mention and customer service. Bodybuilding.com ranks 13th among Body Building sites.

service
25
value
23
shipping
26
returns
21
quality
19