Horrible customer service - offer a warranty but will only replace if unused still with tags - I bought my husband a helmet (vega) and it basically fell apart in first month while riding on highway - vents blew off and then the visor on one side where it rotates cracked - now visor won't stay on - worthless and jafrum was no help! Manufacturer would not take back because we didn't keep original box - waste of money - will never buy from them again.