From the business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
What I thought would be a long search for a hard to find part was easy. As long as you know what you have model wise, you should be able to find what you need.
There website is easy to use and the blown up picture of things help when the serial numbers weren't matching up.
Very fast and efficient. Excellent customer service.
While on vacation in florida, my 9.9 evinrude tiller handle throttle cable was snipped by the flywheel. I called boats.net monday at 9 am, part was delivered by tuesday afternoon! What Service! Totally pleased.
Thank you for helping me get the right parts needed.
Always seem to have parts on hand, quick and easy ordering, decent costs on shipping.
Your communication says shipped 3/18/24. Tracking says 'The delivery date will be provided as soon as possible.' UPS has not provided an update.
Love the how-to videos with John Talley. This leads directly to my purchasing my parts at Boats.net.
These gaskets and diaphram ideally should be in a complete carb kit. But this is not a perfect world. So, Boat's had the link and got them for me. Much appreciated.
Very good price and great service. Would order again.
Excellent outfit order was sent right out and received product quickly
First time ordering from them and it was a great experience. Live people to talk to right away.
I had originally ordered the wrong part and called back within minutes to review my order with a specialist and they were able to change me over to the proper part no problem.
Will definitely order from here again.
I made two order's and I had both expedited and it still took over a week to receive the parts
Thank you for your feedback. I have located your order and show expedited shipping was chosen at checkout. Please be advised, we can not control how long it takes for the carrier to deliver the packages. However, with expedited shipping, it may take up to 5 business days. We do apologize for any inconvenience this may have caused you.
One of the best things about this site is being able to find the motor and its accessories, and then being able to see the break down of such and being able to order the individual parts. Shipping is expensive for the most part but price of parts seems reasonable especially for older model motors.
Took extra time to make sure I got the right parts for my outboard
Needed a gasket fast for older Merc. Part was in stock and was shipped and received fast
When I didn't know the year of the motor, Tyler worked with me until we found it. Then when I received the parts one didn't fit because I had an after market part, I was given credit for the part without question. Thanks Boat.net.
I purchased a carboretor gasket kit for a Mercury 4.5 hp outboard. It is a quality gasket set that fit perfectly. Delivery was quick. I recommend Boats.net for anyone needing Parts for there boats.
She was a pleasure to deal with and very knowledgeable
I ordered parts more than a week ago and they're not here. In fact I called to add a couple parts an hour or so after hitting the button and they said it already shipped. We like your site and availability, but I'm not sure if we can afford this turnaround time. All of our other suppliers are 2-3 days
Thank you for your feedback. I have located your order and show standard shipping was chosen at checkout. Please be advised, we can not control how long it takes for the carrier to deliver the packages. However, with standard shipping, it may take up to 10 business days. In the future, if you would like quicker delivery times, we suggest choosing Expedited shipping as packages are typically delivered within 1-3 business days. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I see that a call was just made this morning to get a replacement to you as soon as possible. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!