From the business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
Excellent service and the website was easy to use. Product was exactly as described
I am so glad this site is available The part I needed was a lower unit water filter. It was easy to find and order. Also priced reasonably. Very happy with the site and purchase experience
Exactly what was ordered, fast shipping, worked perfectly
First time purchasing from Boat. Net and I was certainly pleased! I made my purchase of a new alternator and two days later I received it without buying the express shipping. The staff was very helpful and friendly to work with! I've now found my perfect Marine Store for all my water needs!
Got the info for my motors off the data tags. Entered the info and found the absolutely perfect fit parts I needed. Delivery was fast. I'll be back!
I received some parts (spark plugs) with a different part number on them. I called customer service for a return authorization and spoke with Chris. I explained the reason for returning, and needed to order the correct parts. Chirs looked up the parts and saw a problem with the part number, so he immediately got in contact with Yamaha and solved my issue, The part number had superseded to another one, but the new part number did not show in Boats.net's system. Thank you Chris, for going the xtra mile.
I was looking for an outboard air dam and they had what I needed. For hard to find parts Boats.net is the place to locate them.
The product was available at a great price, and immediate shipped upon placing order.
I made a mistake on 1st order and canceled it. However it had already shipped. Customer service actually answered my call with a real person which was overly nice.They gave me an
Rma and credited me for merchandise AND shipping. All I had to do was return merchandise in box it came in. No Hassel
Great company
Difficulty locating exact replacement. Boats.net had it.
Good parts photos.Fast delivery, items as described and decent price.
Ordered the cables in the morning they shipped the same day I received them a day later. They are installed and rigged throttle is smooth as glass.
UPS regularly doesn't scan packages when received from them. So days into an order if you call boats.net they keep telling you it should be on the way when it might never show up. And that did happen to me. Customer is upset and I'm trusting boats.net because that's normal for them… then I call for a refund and not even an apology.
I accidentally ordered the wrong part and opened the packaging. I was able to efficiently get it returned and promptly was refunded. The customer service through the process was great!
I ordered an OEM yamaha oil filter wrench for a 350. When it arrived it was too small for the oil filter. 30$ down the drain
I have a Honda 50. It had a 14 pitch prop on it. The boat wouldn't plain out. Changed it to a 11 pitch. Now it plains out fast and gets up to 36mph
Fast, easy, convenient. They carry a wide selection of parts and almost always have them in stock!
It was a great experience dealing with you guys and got part fast.
Item was easy to find and in stock. Shipping was quick. Had a great experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re sorry to hear the wrench didn’t fit your oil filter. This part is an OEM Yamaha tool, and its fitment depends on the exact oil filter model—not just the engine size (e.g., 350). Unfortunately, we have no record of you reaching out to verify compatibility before ordering or to request support after receiving the item.
We always recommend confirming fitment with your service manual or contacting us before purchase—we’re happy to help. If you'd like to discuss this further or explore a possible resolution, please reach out to our customer service team.
Thank you for your past support, and we’d love the opportunity to assist you moving forward.