From the business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
They had the small part I needed for my 1998 Yamaha 15 hp outboard motor. It was shipped and arrived in timely manner. I had to pay shipping on a part the size of a thumbtack which is ok but it cost me almost as much in shipping as the part cost.
Was able to find the exact part with diagrams of my exact motor and have them shipped in a timely manner. "I" did however miss a part that I needed. Called the local Yamaha dealer and they said 1 to 2 weeks for the part. Lol. Got my parts in three days. Thank you Boats.net
Parts were as described, were delivered on time. Very pleased
I don't really understand why you can accept an address, which is valid, yet have it returned because it is invalid, according to the shipping agent. Just because the house or suite number was put before the road address it was deemed invalid. Yet it was shipped from your warehouse, it went goodness knows where and then returned. Anyone with an ounce of sense would have been able to find that address. I then had to fight to get the freight charge returned, that seemed very unfair. Now the parts won't get here until after my guests leave ( as it is being shipped to the Bahamas) and they will miss some fun on the water.
I wasn't pleased to find the spark plugs I ordered shipped in just a plastic bag no cushion or bubble wrap not sure if I'll order from here again
Thank you for your feedback. We apologize for any inconvenience. It is our goal to provide the best package shipping methods available. If there is anything we can assist you with in the future, please do not hesitate to reach out to us again. We hope to hear from you in the future.
This company has very fast shipping. The servicié is great. Thank you very much. Very good service. I will purchase from This company again.
My order was shipped the same day & arrived promptly. All items were correct.
Well you took my credit card info, then I have had no contact from you (unless you count this survey).
I have not received the parts kit ordered, I don"t know if it available, back-ordered, or even if you will ever fill the order.
It would be nice if your website listed a true inventory status. Like do you have the item in-stock, or you need to order from the manufacter/distributor. How about an update when you cannot fill an order in a reasonable timeframe. I am still in the need for the parts kit I ordered, CAN YOU PROVIDE THE NEEDED PARTS, THIS WEEK, THIS MONTH, THIS YEAR, EVER?
We do apologize for any carrier delays at this time. However, I have reviewed the tracking information and show the package is currently in transit with USPS at this time. We have emailed the tracking information to the email address on file. If you have any further questions, please do not hesitate to reach out to us directly. We hope to hear from you soon.
Found what I needed quickly on their website, ordered and received within a week.
Delivered on time and Fast….good quality….had no trouble putting it on our boat
I placed an order that was promptly delivered and upon receiving I realized a diaphragm was packaged incorrectly and a gasket was shipped. I contacted customer service and they promptly and courteously responded to the discrepancy. I'm very pleased with my purchase.
Boats.net help me find the correct CDI unit for my Yamaha motor! They help me find the right part and verified the part number! I received in the mail the part within 3-5 days. The part was installed and it worked perfectly! I am very satisfied with Boats.net!
Molly was very patient and nice when I was ordering my parts for my outboard Motor I would recommend Boats.net to everyone looking for parts for there outboard motors
Easy to find the parts i needed and shipping was fast
Payed for fast shipping took longer than I was expecting
I had an excellent order a replacement prop for my. Sales was excellent and shipping was incredibly fast.
I needed a key for my boat. Website was easy to use. After placing my order it was amazing how fast my package arrived.
I had multiple friends engines I was repairing and the engine diagrams helped me figure out what was missing greatly. Most of the parts I ordered were pretty obscure and couldn't believe you had them… in stock! I got all 6 motors back up and repaired properly. To have everything arrive promptly was great. I will certainly be ordering with you guys again. Just add summer now.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. It is our goal to offer the absolute best customer service to our customers. If there is anything we can assist you with in the future, please do not hesitate to reach out to us again. We hope to hear from you in the future.