From the business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
Finding the product was easy and a simple process. Great to have a resource for older boat models
Parts support staff confirmed all the parts I had in my cart for proper fitment with motor serial number. This gave me the added insurance that my maintenance for upcoming fishing season will be a safe one on the water.
I found the same parts much cheaper and free shipping! I looked for a upper housing, found it for $30 less and free shipping!
Needed a thermostat and thought I'd give boats.net a chance. Paid for 2 day shipping. Didn't receive the part until almost a week later. Ended up missing out on a fishing trip because of the delay.
Thank you for your feed back. I have reviewed your order and it looks like you paid for expedited shipping which is typically 1 to 3 days for delivery. I see that the order doesn't fall within that timeframe and do apologize for any inconvenience this may have caused you. We have refunded the shipping back to the original payment method. We hope to do business with you in the future.
Will continue to order all my parts from boats.net they have the hard to find parts
I was told the jets were included. They were not. So I ordered them separately have not gotten them yet
Good afternoon Carl,
Thank you so much for reaching out to us. I see a carburetor repair kit is on the original order placed online, however jets do not normally come in these kits. I see a separate order was placed for the needed jets on the 18th, one had to be ordered in so they shipped out on 04/23 with tracking number 92748999916797553038370558. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!
Next day air has been breaking down. UPS is struggling. Some out of stock on common service items. I'm having to delete them from my Boats.net order and pick them up locally from dealerships that have a health in stock status. My purchase price could be better. I've noticed on some high demand expensive items have no cost break. But overall, you guys have been great. I typically use option #2 when I call due to the sales department has been a bit uninformed.
Exactly what I needed in stock and ready to ship. I went to the local parts dealer and they did not have a head gasket for my Yamaha. In my opinion a common item. They said we have to order it and it will take a week.
I talked to 4 or 5 different employees and all of them were really helpfull,
I didn´t know how to buy, how to pay from abroad and how to ship the products to New York, and you did it WELL! Thanks a lot!
I ordered parts for my Honda 20 HP outboard for my dingy. They were delivered the same day, but I discovered some other problems while disassembling the motor. So I ordered the extra parts and the arrived in three days AMAZING! Thank you Boats.net
The shipping was messed up and then when I opened the package the gasket had been folded to fit in the box. You don't fold gaskets. That's what causes leaks.
Good morning Jeremy,
Thank you so much for reaching out to us. we apologize for any inconvenience, you are correct it should not happen. I have plenty in stock at the moment, would you like a replacement or a refund? If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!
My last two purchases did not charge as PayPal pay in 4 like I selected at checkout. I even set it up on PayPal, but upon checkout, the full amount drafted. I contacted PayPal, and PayPal indicated this was the fault of the merchant. Please fix this issue
Thank you so much for reaching out to us. I apologize for any confusion, the pay in four installments is with the PayPal merchant. Boats.net does not offer the after pay system, that is only through PayPal, they would need to be contacted to have this rectified. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!
Never received package and no response from Boats.com
Thank you so much for reaching out to us. I see this shipped earlier this month and appears to be lost within the carrier system, would you like a replacement or a refund for this order? If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!
Everything was fast and easy. Great service and easy to deal with.
The online process of identifying the parts I needed based on my outboard engine's serial number was easy. The item was shipped very quickly via UPS, and I received regular emails regarding the status of the shipment. Overall, great experience buying from Boats.net
Parts were delivered in a timely manner & were the correct parts I needed.
The box the parts come in is usually flimsy & rips easily - have lost small parts in past shipments due to this. Please use stronger boxes.
Yamaha oil filters - I usually order these in piece quantities of 10, however they're always put loose into the box, & arrive with damage to the individual packages - perhaps you could send these in the 10-piece packaging?
Right parts that work great also the time to receive parts is the best
Had the pieces I needed and were able to deliver in a timely manner.
Every time I need parts for my outboard motors (twins) Boats.net has them and they ship fast keeping me enjoying my time on the water.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We guarantee you will not find OEM boat, motor, or power equipment parts cheaper anywhere online. If you do, let us know. We'll gladly match the lowest price you can find for OEM parts online. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories.