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Boats.netReviews 1,445

4.5

About the Business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
188
value
98
shipping
99
returns
44
quality
85
This company responds to reviews on average within 4 days
District of Columbia
1 review
0 helpful votes
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Parts Associate
November 20, 2024

Customer service is very helpful. I received parts in 3 to 4 days.
Thanks

Date of experience: November 20, 2024
Florida
1 review
0 helpful votes
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Fast Shipping
November 19, 2024

I needed a potentiometer for my "well seasoned"trolling motor and couldn't find one anywhere. Finally came across boats.net. They not only had the part, it was cheaper than similar items I was seeing on other sites. Shipping was fast and the part was packaged well. I installed the potentiometer and it's working perfectly. I would recommend boats.net to anyone looking for hard to find parts at a fair price.

Date of experience: November 19, 2024
Florida
1 review
0 helpful votes
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Mercury parts
November 17, 2024

This is the best and easy site to order mercury marines parts from and there shipping is very quick

Date of experience: November 17, 2024
New York
1 review
0 helpful votes
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Regular maintenance parts order
November 16, 2024

Nice to have all needed parts in stock. Minimum $$ amount for free shipping is the killer for me. Forces me to also look at Amazon!

Date of experience: November 16, 2024
Ohio
1 review
0 helpful votes
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Great Service
November 15, 2024

Great service and very helpful at finding the right part.
Will always use Boats.net for all my boat parts.

Date of experience: November 15, 2024
Georgia
1 review
0 helpful votes
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Good parts
November 15, 2024

Good, I did call and ask about price match. Parts person checked place that had the same part advertised, said that could not Guarantee the part was in stock would not price match. Price list was $28.86 cheaper. Same part

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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Very Good Easy
November 15, 2024

Very easy to order parts, especially with the engine diagram. Price was way better than the dealer where I live.
Thanks

Date of experience: November 15, 2024
North Carolina
1 review
0 helpful votes
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Motor part
November 15, 2024

Received a day earlier. Great service. Packaged great too.

Date of experience: November 15, 2024
New Jersey
1 review
0 helpful votes
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Parts needed hs828 tracked snowblower
November 12, 2024

Great prices / fast service & shipping / well stocked inventory

Date of experience: November 12, 2024
Maryland
1 review
0 helpful votes
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Great people
November 11, 2024

I've always had good luck with you guys and gals especially when the post office or ups screwed up delivery and you've always made it good.

Date of experience: November 11, 2024
California
1 review
0 helpful votes
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First time purchase
November 9, 2024

I placed two separate orders. On my second order, 10-*******, I changed the quantity from 4 to 2. The order went through for 4 so I called to make the correction. I was told that they would change once the order reached the next status. I never received a call back and the order was executed with 4 instead of 2. I called back and was told I could return the extra amount. Very frustrating and disappointing experience.

Date of experience: November 9, 2024
Kentucky
1 review
0 helpful votes
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Mercury parts
November 9, 2024

Needed help on flush attachment and new prop. The feedback was excellent and very helpful. Will use this company again.

Date of experience: November 9, 2024
Vermont
1 review
0 helpful votes
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Easy
November 8, 2024

Easy to find the parts! I needed and website straightforward!

Date of experience: November 8, 2024
California
1 review
0 helpful votes
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In need of Parts
November 8, 2024

Had a return and find different parts. The staff found the new parts and got me setup to return the wrong parts. Thanks!

Date of experience: November 8, 2024
Tennessee
1 review
0 helpful votes
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Lied to
November 7, 2024

I bought a new fuel pump for my 2003 yamaha 50 hp motor. I was told that a very important o-ring was included and to my smdismay it was not!

Date of experience: November 7, 2024
Texas
1 review
0 helpful votes
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Great service, fast shipping
November 7, 2024

The rep. I talked to on the phone was very nice. He answered my questions and assured me which of the parts I was looking at was the correct one. The shipping was fast and the part was exact. I highly recommend Boats.net.

Date of experience: November 7, 2024
Florida
1 review
0 helpful votes
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Good service at a fair price.
November 7, 2024

They had a good price on the original Honda part I needed. Order was easy. The part was well packed and delivered quickly (3 days from order) for standard shipping.

Date of experience: November 7, 2024
Virginia
1 review
0 helpful votes
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Part was as described
November 6, 2024

Part fit great and was shipped very fast, i am very pleased with my experience

Date of experience: November 6, 2024
Georgia
1 review
0 helpful votes
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Mercury outboard Fuel pump
November 6, 2024

Arrived in a timely manner, well packaged, worked perfectly

Date of experience: November 6, 2024
Florida
1 review
0 helpful votes
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Even when parts are on a b/o status, they arrive usually before the projected date. Two thumbs up.

Date of experience: November 6, 2024