About the Business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
Always helpful in all ways, thanks whether it is online ordering or on a phone call.
Everything ordered was as expected. Good price and very quick shipping.
Only complaint on this order is I ordered the support shaft for the trim and it showed the bar only so i spent $20 more dollars to get bolts and washers. Then the bar came with new bolts and washers that are a different size. So now have bolts that go to nothing.
I do the ordering for my mechanics through Boats.net and it's very easy. They find what they need and it's so easy processing it all.
Great website, easy to order, parts always show up quickly!
I needed the parts fast and got them in faster than I thought. It's the holiday peak and everything seems to take longer. They wasted no time processing the order and shipping it out to me which is very much appreciated.
Motor went in fine, works as should, but no new O ring. Should always have a new ring at the price point what's a dollar more for a happy customer? 😐
Easy to order and get shipped right to your door great customer service.
Most items are in stock and prices are usually the cheapest around.
The product I ordered was a perfect fit, and it arrived timely, and the price was reasonable.
Website is very easy to use. If your looking for right parts you will find it on Boat.net
Great customer service, placed a order, picture showed the float assembly as part of the tank assembly, sales rep on the phone agreed, placed the order, within 1 hour received a call from the sales rep stating he had talked to Mercury and the float was a separate part, which then we added to the order, it is rare to find people that care to do a great job!
Great customer service! I received Great advice and helpful associate
Parts delivered ahead of schedule! All OEM parts, no issues with assembly.
Able to easily identify my engine and then use the schematics to identify and order my parts. One of the easiest web sites to order parts from for sure.
Great selection, order process was fast, easy + they have competitive pricing.
Good prices and selection. Quick shipping. Easy to use website. Good communication.
Did not think that the choke knob for an older model Mercury could be found. Pleasantly surprised to find it was. Installation was straightforward and successful.
Ordering was a breeze and had what I needed for my outboard to be serviced
Fast shipping. Wish they had a water pump kit for the motor rather than trying to match picture to parts. Some gaskets came with water pump housing so you had to make sure you didn't over order gaskets.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members