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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I want to adjust my information because I made a mistake on the initial account creation, but because I can't verify things, I can't correct the information. It's frustrating because I'm essentially unable to use my own account.
Not happy with the lack of response from you, as a new user. I have tried chat twice and did not get the help that I needed.
I've had their host all year and paid to use their website builder. It only worked for the first couple of months and have not been able to make any changes to my website since it has not been working. I've asked multiple times for months and nothing has been fixed and they refuse to give me a refund. I do not recommend
Thank you for your assistance on the website tutorial
I cannot get pix to display but at least I have a website back up!
I have been trying to follow the video on how to set this up, and it's missing steps. I've tried getting help, but keep getting disconnected. And I'm still stuck, but I'm sure the payment for this has been taken out.
This has been a terrible experience. I am migrating from shopify. I purchased a word press theme, i transfered my domain and nothing works. I launched my site and nothing looks like the word press theme and things are taking forever to load. Shopify wins hands down when it comes to functionality and ease of use.
I can't transfer my. Be domain. And this is a MUST for my client.
Awesome support easy to work with pretty fast 24 7 around the clock someone that knows what to do. Love BlueHost!
Trying to FTP some PHPBB software. I don't seem to be able to access files once I upload them. Probably a doc problem.
Confusing and hidden charges. No explanation on why my payment information will not update.
Login did not work after i bought the bluehost and i have to contact support wait for many hours to sort it out.
Registered logins dont work
Had to use generated password to login. Tried to use my own customised password but it didn't work.
There was no indication when i was purchasing that. Ca domains were not supported.
With no experience, it's not as easy as it is portrayed. Add a page seems like it is too complicated. That, or I have some learning to do.
There is a lot to take in and the step-by-step instructions seem to be there for each portion but there is no clear outline for the order that the portions should be completed... such as setting up website first or email settings first etc.
I am inexperienced beginner blogger, site maybe too advanced for me
Many times I have faced some technical issues and all time the support team always helped to resolve the matter
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.