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Bluehost

Overview

Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times and easy access. Bluehost ranks 1st among Web Hosting sites.

service
677
value
93
shipping
34
returns
54
quality
611
This company does not typically respond to reviews
+22
How would you rate Bluehost?
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Kentucky
1 review
0 helpful votes
Follow James Y.
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Your pin number restrictions are too severe for me to use my regular one.
Mail storage is too expensive.
The tone of your interface is unprofessional.

Date of experience: April 2, 2024
Ohio
1 review
0 helpful votes
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The pop-up every time I log in about adding domain protection security is very annoying, and there does not seem to be a way to dismiss it and keep it from recurring. Not very professional.

Date of experience: March 22, 2024
New Jersey
1 review
0 helpful votes
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Poor customer service
March 11, 2024

Poor customer service. I have mail issue which can't able resolve. Cutomer service team are very rude. If i ask specific they keep on saying same answer.

Date of experience: March 1, 2024
Canada
1 review
0 helpful votes
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I am having on-going problems with my business email using a black listed IP address. I have contacted Bluehost 3 times already and I am still unable to send emails

Date of experience: March 27, 2024
California
1 review
0 helpful votes
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I wasn't sure about whether I had automatic renewal, and what one particular domain name was all about. The rep cleared that up.

Date of experience: July 17, 2024
California
1 review
0 helpful votes
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Working on things alone and I know I will need some assistance to move forward but thanks for the little side tips coming in to help me along so far tell me what need to go next Slowly I'm getting there I believe

Date of experience: May 17, 2022
GB
1 review
0 helpful votes
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I am hot impressed that I cannot easily find ANYWHERE within my account area WHEN - ie: the date - that my hosting plan expires and will need renewing. Is there a reason you are hiding this information from me? I even tried looking at past bills / invoices and NOTHING shows. SERIOUSLY? I should be able to find this information in my account. I can find when my DOMAINS need renewal, but NOT my hosting plan. VERY UNIMPRESSED

Date of experience: December 14, 2023
Washington
1 review
0 helpful votes
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Email account doesn't work since paying for it
March 19, 2024

Email account doesn't work since paying for it.
Service via chat is horrible.
Website platform is too complex.
Can't even see your email on your iphone cell phone.

Date of experience: March 9, 2024
Texas
1 review
0 helpful votes
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I have had nothing but issues with DNS on Bluehost with this account. Which is a bid abnormal. I hope I can point this to use cloudflare today without the site going belly up like last time

Date of experience: March 8, 2024
Canada
1 review
0 helpful votes
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I am just throughly confused
June 16, 2022

I am just throughly confused. Set up passwords and have id etc but can't seem to get anywhere. I'm not saying the program is no good, just that my experience so far is not good.

Date of experience: May 17, 2022
Kenya
1 review
0 helpful votes
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CO feedback
September 13, 2024

I was happy either the experience with blue host. They were quick and product was of good quality. Timely response to any query or support requested

Date of experience: September 3, 2024
Minnesota
1 review
0 helpful votes
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Have had constant issues with my website not working or I cannot access it to update/modify it. Once my hosting is up I'll be moving to a different host.

Date of experience: February 16, 2024
Texas
1 review
0 helpful votes
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The experience thus far has been poor
September 24, 2022

The experience thus far has been poor. System locked up when trying to set things up, had to reach out to support - they did fix issue within 20 minutes. Very poor instructions for new users

Date of experience: August 25, 2022
South Dakota
1 review
0 helpful votes
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The site is not intuitive at all, I can't seem to make anything happen. One more day and if I can't get anything done, I'm asking for a refund. So far, basically useless for me.

Date of experience: August 24, 2022
North Carolina
1 review
0 helpful votes
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I don't like having everything moved around and changed
March 18, 2024
Updated review

I don't like having everything moved around and changed. I also long for the versatility of something like Publisher, where you can easily place anything anywhere you want.

Date of experience: March 8, 2024

Just have it down, then it changes
June 16, 2022
Previous review

Just have it down, then it changes.

Date of experience: May 17, 2022
GB
1 review
0 helpful votes
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Website got removed although customer service in getting it back was excellent had it not been for that incident I would've rated it 5 stars but the customer service was truly out of this world

Date of experience: March 20, 2024
Maryland
1 review
0 helpful votes
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The last 2 chats with support have created a problem and then made it worse. Now I have to call support in an effort to get assistance. This has been a waste of almost 90 minutes of my time.

Date of experience: August 7, 2022
Illinois
1 review
0 helpful votes
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This is a very complicated platform
March 22, 2024

This is a very complicated platform. I bought domain and hosting back in January/February and still haven't been able to actually edit my website. There are multiple steps and are very confusing.

Date of experience: March 12, 2024
Montana
1 review
0 helpful votes
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Poor customer service experience recently
February 18, 2024

Poor customer service experience recently. Lack of knowledge left a client's site unaccessible for days due to this. I fixed the issue myself by uninstalling elementor and elementor pro plugins, then reinstalling. Pretty simple fix to the 500 error that 3 different techs weren't able to discern.
I am very thankful for them and this service. We do our best right!? My review is just and I see room for growth. Cheers.

Date of experience: February 11, 2024
Kenya
1 review
0 helpful votes
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Finding my way around is not as easy as I thought, simple cpanel options are missing and takes a lot of fiddling around. For example dns management settings.

Date of experience: February 19, 2024