Bluehost

Constant issues with the interface. I get locked out while attempting to log in, and I have received vague user codes when attempting to do a variety of standard tasks.

I'm getting used to it, but it's been rough. I spent too much money on support and it wasn't very helpful. I've gone elsewhere spent less and got way more.

It is very difficult to reach anyone. There is absolutely no advice. I had to remove my credit card from my account so that you would not charge for services I do not need. Terrible customer service.

So far I give 3 stars. I transferred my website from GoDaddy to Bluehost in order to start a monetized blog. Bluehost had a discounted rate for the basic plan which was more affordable than GoDaddy's basic plan. But setting up the website on Bluehost has been a nightmare. Admittedly, I am not overly tech-savvy, but the ease of use compared to the GoDaddy options I was using is night and day. I was using GoDaddy's FREE website builder and it STILL had more options and bells and whistles! I'm hoping that some research will help me figure out how to set up my website so making the switch wasn't a complete waste of time and money.

A couple of times support jacked things up to where I had to hire consultants. 'Updated' UI that is difficult. Annoying advertising every time I log in to do work.

It was very easy guide to unlock the account. Thanks for helping very quickly

Forced to create a pin with a default character count disallows me to use a common pin I like to use across the board thereby I forget and have to go thru hell getting access to what you claim is "MY account"
I am done with all these online account barriers I cannot control because it is a headache and takes up my personal time to appease your rule.

I never got a problem with my account and my site always easy to get in it

I'm mot spending too much more time on explaining than I've already have month after month with different customer service personnel. It's a waste of my time. Your company's only positive is that it is cheap. I guess the adage, "you get what you paid for" is accurate here. Your customer service, while nice, are not always very smart and when they can't answer, they'll give you an answer you want to hear but doesn't solve the problem and then you have to start all over again; or, you get a lie and then have to start all over again; or, you end up with a person who insist that your system is correct when clearly it's not and wants to fight you on it; or, you finally get a supervisor after over an hour of frustration later only to be forwarded to an email customer service system (ticket system) and the issue returns again the following month; or, any solution creates more issues. Who wants to stay on this roller coaster ride? Your hosting has never been great, but at least it worked for my small information websites. Ever since the "upgrade" your service has been very wiggy and my problem keeps persisting. It's fraud, that your system charging my card multiple times for things I did not authorize and the problem never gets fixed. Slow hosting, slow minded-customer service = bad experiences.

Wordpress isn't working anymore. I bought a premium theme through Bluehost market and installed it, but then the theme didn't work. I changed the site URL to the one that I bought with Bluehost and now I can't access my Wordpress site.

Best Affordable and user-friendly, their rates were good for me as a newbie in the blogging career and never had much to start my blogging but Bluehost afforded my needs.

Not user friendly and chat help not live. I purchased a domain and it wont activate, instead its asking me to purchase another 2 years and security up sales. Ridiculous!

I'm jumping around various youtube videos to figure out how to do all my configuration. You should control your own narrative and have getting started videos on your home page.

Love the support team at Bluehost, thank you! The options available and the knowledge is superb, look forward to getting more out of the hosting