Overview
Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times and easy access. Bluehost ranks 1st among Web Hosting sites.
Wanting to leave Godaddy for you, three hours later and what sales promised and what support says contradicts one another. Asked the supervisor to call me multiple times, still waiting.
The hosting is spotty and doesn't notify me when my site is down. Also I have websites with separate domains disappear when i decide to stop using a single domain.
Great its just logging me and locking me out for 5 minutes a lot due to failed login attempts when I havent even tried and failed once. Kind of frustrating.
Not realising that a new domain requires being linked to the "primary domain" has given me issues that cannot be resolved online and offline support seems to be weekdays only.
I had a hard time login to my account, but thankfully I got help with knowledgeable representative that guide me through. So I am happy with the experience. Highly recommended.
I have attempted to transfer some domains. The website does not seem to be working. I asked an agent to check. They said all is well, but nothing has happened.
When people leave ratings, they don't want to be forced to leave a written review in addition. So because of that, I have moved my initial five-star rating to 2
Affordable hosting, but frequent and persistent malware issues are frustrating. Not to mention the quality of customer service being able to quickly resolve issues has fallen.
The Control Options are different from another hosts, I'm taking a learning curve but so fast to understand the settings for my website, and BTW... its faster than others
When I first became a custom of Bluehost several years ago everything was great. Since Bluehost changed to outsourcing support overseas it has become a much less satisfactory experience.
Just too many changed barring account holders and bluehost trying to make more money by denying previous allowed options and making them paid options.
You seem to be adding services I have not signed up for- such as the Wordpress Choice Plus Hosting- why
Also my sites have gone down due to Maintance- how long- the message "Check back tomorrow" is not great at all
You are already charging for my website and leave my information exposed unless I pay you more money. That is AWFUL. It's criminal. I will not continue with this platform because that is scummy.
Changes and updates are done on the bluehost account without any prior notice. And some times the support is not technically pro to answer our questions.
Good performance and Perfect support.
The new system is more rigid, more restrictive, it started with many errors and its services have become more expensive while reducing the capabilities they previously offered.
Bluehost WordPress team has not connected with me. Trouble contacting them All calls have been misdirected without any work team being contacted. Very bad so far.4 calls at least.
I don't care for the constant changing of login procedures. Or the fact that every now an then, you wont let me into my website. If you need me to change my password for security just tell me.
We pay for the dedicated server and frequently have to reboot the server because our site is down. No telling how many sales were missed because of this.
I was able to easily update payment method. When entering BlueHost, I clicked the wrong button and suddenly ended up on a site for CyberFortress which seemed to indicate that BlueHost had been bought by CyberFortress which is not true.
I transferred my website To BlueHost 6 months ago or around, I was Having a malware and pay them to clean the website they took two months and came with apology. Now I'm only wishing to transfer to another host and I still can't due to a technic problem!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members