Overview
Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times and easy access. Bluehost ranks 1st among Web Hosting sites.
Being a bluehost customer for over 20 years, the services have become so much less personal and attentive, and are not the value for my money that they used to be. It is very unfortunate.
I'm not a computer genius and I have never made my own site before. But with Bluehost I didn't have to know a whole lot about how to do it because it practically made itself!
I felt it was a bit deceptive to have signed me onto a greater level of services that I did not need or order and then charge automatically for it. It took a bunch of calls to straighten it out.
I FIND YOUR SERVICE TO BE QUITE POOR. You take significant fees for a paid weebly service and then relegate it to the bottom of the Hosting page and prioritise wordpress. You force people logging into their accounts to go through a sales page to get to their control panel. My sites using weebly constantly return 403 errors.
My email Reply's go through with NO TEXT. Clients email me back wondering what's going on.? I'm trying to run a business and it doesn't make me look professional.
Bluehost is an easy platform to use. Their customer service is excellent, and I have really enjoyed building my site with them. They are only a chat or call away for any questions or assistance.
Good day
My issues...
1. a telephone call authentication... hate it... its 1985 tech... can i please disable additional athentication... nothing i have is that valuable... those that do... may.
Very poor customer service...20-30 min wait times. Deceptive shopping cart tactics. Two calls to customer service to reassign a domain name and still isn't resolved.
Blue Host was a fantastic hosting service. Very easy to navigate and just worked really well.
I've been trying to merge 2 accounts. I was on a call with someone and it was cut off. Struggling to get this taken care of on my own. Had a long wait for a representative so not going to call back.
Our website has been down multiple times in the past week, there were several times I couldn't even login into Bluehost site or WordPress via Bluehost. Also the email servers at Bluehost have stopped working several times throughout the day for the past five days.
I am a beginner in website building and I am currently in a program which offered this platform. I was very intimidated at first, and I am still navigating the whole website building environment. Soooooo, so far I am getting acclimated and more at ease with the whole process. Thank you bluehost! I am definitely on my way...
I keep getting a popup to Create a PIN. Problem is that I have tried it several times and each time it says ' Sorry, some error, try again later". It's annoying either fix it or get rid of it.
Hello. As the owner of the bnafsj.com website, I am very happy with my experience with Bluehost and what I really like most is the immediate technical support through chatting, you are really great
I am very happy with my experience with Bluehost and I have told all my friends about Bluehos
2-factor authentication never works. The code I'm sent is always incorrect according to the site when I enter it and try to authenticate. I then have to search for my recovery key each time. Awful.
I continue to have issues that aren't discovered until I check my website. Several of the issues are recurring despite getting them resolved on two days in a row.
It is clunky and things quit working. For instance I need to refund shipping costs which I have done at times before. Now you get the eternal spinning wheel and the refund never goes through.
Technology gets ever more complicated, if one is to be competitive. That means getting into the belly of Bluehost, which is TERIFYING. Things like linking DNS and emails to CMS systems. Although it make take a few iterations, your patient Chat staff, gets it done.
Email spamexperts has been down for months without a single notification from Bluehost, though they are fully aware of the issue and are still charging my account. The ad after login is irritating and there's no way to say "STOP SHOWING ME ADs. I'm TRYING TO WORK HERE!"
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Web Hosting Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members