business logo of Bluehost

Bluehost

Overview

Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times and easy access. Bluehost ranks 1st among Web Hosting sites.

service
677
value
93
shipping
34
returns
54
quality
611
This company does not typically respond to reviews
+22
How would you rate Bluehost?
grey star
grey star
grey star
grey star
grey star
Washington
1 review
0 helpful votes
Follow Kali S.
Unfollow Kali S.
Send Message
Share Review
Report Review

I was under the impression it was a one time payment
September 20, 2023

I was under the impression it was a one time payment. I've been billed monthly. My website isn't even live yet. This site is filth. I want to delete my account.

Date of experience: August 21, 2023
Italy
1 review
0 helpful votes
Follow Sebastian Z.
Unfollow Sebastian Z.
Send Message
Share Review
Report Review

Smooth experience
May 18, 2022

Smooth experience. The interface looks clean and easy to use. I'm very satisfied with the customer service! Incredibly fast! I didn't have to wait more than a minute to receive assistance.

Date of experience: May 18, 2022
New Zealand
1 review
0 helpful votes
Follow Melissa M.
Unfollow Melissa M.
Send Message
Share Review
Report Review

My website is always going down and offline for up to 3 hours!

I'm able to split posts into multiple pages but there's is no button to find the second page!

Date of experience: May 17, 2022
Kenya
1 review
0 helpful votes
Follow EMMANUEL W.
Unfollow EMMANUEL W.
Send Message
Share Review
Report Review

I am happy with the customer service
May 18, 2022

I am happy with the customer service. My issues are always quickly resolved.
I also like the fact that there is monthly payment option.
And also, your server has minimal downtime.

Date of experience: May 18, 2022
Canada
1 review
0 helpful votes
Follow William V.
Unfollow William V.
Send Message
Share Review
Report Review

In all my years of being in business, I have never experienced such poor service as I have received from Bluehost. Brought my domain and email services over to Bluehost on January 22nd, and I still can't send or receive anything from my email accounts.

Date of experience: February 19, 2024
Florida
1 review
0 helpful votes
Follow Louis D.
Unfollow Louis D.
Send Message
Share Review
Report Review

So far so good!
August 29, 2022

So far so good! I've already contacted support for help and my request was answered right away. The technician I spoke with resolved the issue quickly and I'm a happy camper

Date of experience: August 29, 2022
El Salvador
1 review
0 helpful votes
Follow Alexander M.
Unfollow Alexander M.
Send Message
Share Review
Report Review

Changed without notifying the quota available
January 5, 2024

Changed without notifying the quota available. Even when I had unlimited space the whole system crashed. Additionally your agents do not have the technical knowledge

Date of experience: December 29, 2023
GB
1 review
0 helpful votes
Follow Andrew A.
Unfollow Andrew A.
Send Message
Share Review
Report Review

Your set-up does not accommodate overseas format for phone and address - my address is not a single number it is 24/18 - not one number. Putting in my phone number as *******678 your system keeps saying this is not compatible with my countries requirements - it certainly is - I do not know of any other way to input it. Finally there is no way to contact you other than by phone, from the UK - at what cost? VERY POOR SERVICE

Date of experience: May 19, 2022
California
1 review
0 helpful votes
Follow Ann C.
Unfollow Ann C.
Send Message
Share Review
Report Review

I dislike the new cPanel format
February 22, 2024

I dislike the new cPanel format. I no longer can find where DNS records like CNAME are located. I preferred the old token system for accessing support but that is just because I have a non-Buehost issue with connecting to the registered email address.

Date of experience: February 15, 2024
Washington
1 review
0 helpful votes
Follow J.W. K.
Unfollow J.W. K.
Send Message
Share Review
Report Review

Can you please not attack me with "unprotected" upsells when I login? How long have I had my account? I haven't had domain privacy all this time, and it's on purpose. I don't need it. Thanks.

Date of experience: March 21, 2024
Texas
1 review
0 helpful votes
Follow Larry I.
Unfollow Larry I.
Send Message
Share Review
Report Review

I have had issues with this account since the beginning. First it was finding support for the website- every time I needed help- I was referred to the site building department. I understand if I needed someone to build/design, I'm asking why the templates provided are not working on my site that you provide. Then the annual billing, every year around this time, my email and website stop working for 2-4 days. Every year, its currently not working and when I called in the lady got frustrated that I needed further explanation of DNC and why if my account is set to renew in July would my site be down in March. As it has done every YEAR! Now I'm waited for my site to be up so that I can continue business- telling clients 'I don't know why i'm not receiving your email.' WHEN IN ACTUALITY MY HOSTING COMPANY NEEDS TO 'FLIP A SWITCH' OR 'DIG DEEPER INTO MY ACCOUNT' OR 'ITS BECAUSE YOUR TOKEN IS DIFFERENT THAN PROVIDED' OR 'DNC' OR 'ANNUAL MAINTENANCE'

Date of experience: March 25, 2024
Netherlands
1 review
0 helpful votes
Follow Hossein I.
Unfollow Hossein I.
Send Message
Share Review
Report Review

Nothing works correctly!
November 19, 2022

Nothing works correctly!

I can't log into WordPress admin page!

I can't see Cloudflare setting on my dashboard!

SSL is not set correctly!

I don't know what is WPADMIN LOGIN Username and Password!

Everything is UNCLEAR! PLEASE tell me how to solve theses problems!

Date of experience: October 20, 2022
Georgia
1 review
0 helpful votes
Follow Chris A.
Unfollow Chris A.
Send Message
Share Review
Report Review

I am not happy with how long it takes to load up my website. Your support team needs a lot of work for me to continue using bluehost. Just being honest here.

Date of experience: February 20, 2024
Colorado
1 review
0 helpful votes
Follow David T.
Unfollow David T.
Send Message
Share Review
Report Review

Glad to get a timely response
July 31, 2024

Needed to change email and get back in - I did think that I had already done this last year so I'm not sure why it reverted to old email

Date of experience: July 21, 2024
Oklahoma
1 review
0 helpful votes
Follow Peter Q.
Unfollow Peter Q.
Send Message
Share Review
Report Review

I am still waiting for someone from Administration to call about the terrible service I have been receiving from this company. I have filed a BBB complaint and still have not received a call from bluehost.

Date of experience: May 19, 2022
Florida
1 review
0 helpful votes
Follow Thara L.
Unfollow Thara L.
Send Message
Share Review
Report Review

Well I can't log in sometimes like my log in doesn't work. Other than that it is complicated I gotta sign in to my website after I'm already in Wordpress or something so I gotta figure it out other than that the editor and other stuff is good it is just kind of complicated to navigate but yeah also Jesus Christ Loves you and died for you

Date of experience: February 23, 2023
Idaho
1 review
0 helpful votes
Follow William Z.
Unfollow William Z.
Send Message
Share Review
Report Review

Bluehost is too hard for me to use and I'm not able to learn. Also, I though cost was around $5.00 per month. I've spent a great deal more than that and have nothing

Date of experience: February 19, 2024
Hawaii
1 review
0 helpful votes
Follow Jesse A.
Unfollow Jesse A.
Send Message
Share Review
Report Review

Prices high for domain name renewals and hosting. And I have had expensive malware problems on your servers twice, so the security is not what I need. I am moving my sites to Wix and Squarespace.

Date of experience: March 20, 2024
Virginia
1 review
0 helpful votes
Follow Bill I.
Unfollow Bill I.
Send Message
Share Review
Report Review

I RECEIVED MY 6 DIGITS confirmation code and entered it and it did not take, I had to use my recovery key.

I am in. But why do you hide Webbly? So frustrating. I always have tp hunt for it to start building my site.

Date of experience: December 10, 2023
New York
1 review
0 helpful votes
Follow Magaly F.
Unfollow Magaly F.
Send Message
Share Review
Report Review

Agents are not accurate with information, and website changes "by itself". There is always an issue with the website that sometimes I can get to resolve but most of the time not.

Date of experience: March 18, 2024