Overview
Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times and easy access. Bluehost ranks 1st among Web Hosting sites.
The payment system is convoluted. The process involves more screens and is confusing compared to almost every other service I pay for online. It was far superior before the UI change.
It's very difficult to update credit card information. You have update each domain one by one. Then half way through, it stops letting you update the payment method for no apparent reason.
It is very hard to create a website with this hosting. There is not simple drag and drop software that can give you a professional looking website without the hassle.
I started getting errors from last week and still continue to face them. I don't understand why it's happening. I reached out to your support team twice but still facing one or other issue.
Every week I have to write to technical service because the platform does not work, it is out of service, I cannot access any tags. It's been working very poorly lately.
Been great! Everything works well and I haven't had any problems. Though, it's all a bit complicated, but I feel like that kinda comes wtih the territory.
My client keeps getting text messages generically saying that a nameserver change is happening. I can't find anything on the login home page that states there is any sort of issue!
I am only completing this as it keeps popping up on my hosting account.
With what seems to be no way of cancelling it, other than completing this rating
I have had many positive experiences. The website is wonderful. I just need my booking calendar added per the pro ticket I submitted. That should take a few minutes and then the website can go live.
My Bluehost based email accounts were blocked repeatedly for weeks and the Bluehost chat support just kept going in circles doing the same thing over and over and not solving the problem. They refused to provide direct responses to diagnostics that were performed by Spamhaus and Cloudmark and they refused to escalate my problem to a higher level. One tech told me she did escalate and they would contact me but later I discovered she never escalated my problem.
Whenever I ask for technical support the agent just try's to sell me more stuff and wastes my time. Your company hasn't given me any confidence to spend any more money on this website so far
I am checking on the status of the domain transfer of jeffronci.com and crazymoon. Jeffronci., com from Omnis.com to Bluehost.com. As past chats show, I have requested this matter be expedited due to unacceptable delays on your end. I am losing business by the day.
The new interface just create more steps before getting to my account management. Also, you add more JS and tracking sites that prevent the interface work while there are anti-spam extension
POOR SERVICE MONEY HUNGRY COMPANY. ASTRONOMICAL WAIT TIME, TRANSFERRED AROUND TO AVOID DEALING WITH PROBLEMS
TOOK MY MONEY FOR 3 YEARS PRE-PAY AND DISCONNECTED MY DOMAIN. DISORGANIZED COMPANY AND DANNY ASHWORTH THE OWNER HIDES FROM THE PHONE CALLS
BEWARE OF THIS COMPANY GO ELSEWHERE
Your servers recently went down on or around 2/28, and there was no communication about why. Other than than, I hope to continue to recieve good service.
I called yesterday and the customer service rep told me I would receive an email with answers in a half hour. Next day, and I've still heard nothing and my website is still down.
We moved our nonprofit Wordpress website to Bluehost last year. Since moving it, we have had a lot fewer problems with our Wordpress hosting. Glad we made the switch.
Bluehost services EXTREMELY deteriorated over the past two years, thinking of migrating. Sites not reachable, account access issues, yesterday spent 4-5 HOURS trying to log in... your agents do not speak/write understandable English sometimes, so much less can they help. HORROR.
Some things don't appear except in Incognito, and I can't update details even with my correct password because it won't accept the password as correct.
Your service is terrible for nontechnical people, and I'm closing my account after spending way too many hours in chats with your team where I was given wrong or poor information.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members