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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I made a payment 2 days ago to renew the hosting. It had not been renewed yet. System says processing for days.
I can't go straight to my email. I have to login to hosting each time and authenticate through a text before I can gain entry to my email. This is very annoying!
I want to cancel my website and you are not making it very clear how to do this
Hosting is working pretty good but I could use some help of the cPanel because we're not getting our emails, we don't delete and nothings in the trashcan so where are are missing
The prices are not competitive after the first year
YOUR NEW INTERFACE SUCKS AND IS HORRIBLE AND NOT USER FRIENDLY - plus YOUR KNOWLEDGE BASE IS ALL SET TO THE OLD FACE AND NOTHING WORKS. WITHOUT HOURS OF HELP FROM CHAT AND THEN YOU STILL GET NOW WHERE
Helpful when reached out to. Wordpress panel is clunky and not intuitive
Don't show that pop up screen asking me about security. Once is fine. I'll buy it if I want, stop telling me to do so.
Websites constantly go offline, was locked out for days (from what i know), most the time i cannot log in because of bots trying to log into my bluehost. Services are not always available.
Learning the new interface of Blue host home page.
YOur system is unbelievably complicated and your directions don't work.
I don't know why there is advertising in the "Domains" section instead of the domains that I've paid you to host.
Still upset about building a site on the *brand new* BH builder and then the builder getting taken away for months...
Ohh and *edits to 3 stars* there are now like 3 different screens I have to click thru that are purely an ad or could be skipped entirely.
Open your online store and welcome the world.
Build, promote and start selling from a secure online store backed by the powerful tools of WooCommerce and YITH.
For only $4.99/mo*
*billed annually
No thanks, continue to Account Manager
Duck you im already paying you and clicked 'no' 100 times, i have to login and do this daily? Yukky
I click on cpanel email and it asks me if I really wanna go to my mail? Why just take me to manage the email accounts? If I wanna do forwarding ill click somewhere on the next page
Also the chat dings every 5 min even tho i dont interact with it
The site works mostly how it did when hosting sites before and people have been nice. My email I think is snow fixed but I was told it was fixed the first time I contacted customer service and i waited about a week before contacting again because I was told may take a while and it never ended up working. The second person who helped me got me going before they let me go
You guys force me to change my plan and with that lost all the features I used to have with you
It seems that items I need are harder to find and take extra steps to get to!
My site goes down for an average of 15 minutes per month.
I've tried twice to have your techs fix an email problem related to DNS. Both times they did it wrong.
I really have found the customer service to be far below what I expected. At Level 3 it is better, but still massive lack of commination and clarity onto what's going on. I have had my site deleted, I have had MX records removed, my site down for several days, found so many bugs between the front and back end. All in all it has been a nightmare.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members