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BluehostReviews 21,468

2.7

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
97
shipping
35
returns
55
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California
1 review
0 helpful votes
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I have 3 websites and I was charged for 7 times. My experience has been terrible. Stealing from your customers is a bad idea! I want my money returned to me today for the 4 websites that I do not have.

Date of experience: March 12, 2024
Ghana
1 review
0 helpful votes
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The Support is not helping and since you uprageded the Dashboard, it has messed up alot for me, and up to now your support team is not helping.

Date of experience: March 12, 2024
California
1 review
0 helpful votes
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Compare with the old control panel, the new control boad is very hard to use! Don't know why make things like this.

Date of experience: March 12, 2024
New York
1 review
0 helpful votes
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Everything's great when the website builder is working... but far too often it isn't.

Date of experience: March 12, 2024
West Virginia
1 review
0 helpful votes
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I'm still learning how to navigate and make my site...
March 22, 2024
Updated review

I'm still learning how to navigate and make my site the best it can be, but I have the tools and resources to do so through Bluehost / Wordpress.

Date of experience: March 12, 2024

Still learning, but I feel like it gives me options!
May 19, 2022
Previous review

Still learning, but I feel like it gives me options!

Date of experience: May 19, 2022
GB
1 review
0 helpful votes
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Not enough explanation given as to why there has been such a large price increase on hosting fees and technical services at renewal.

Date of experience: March 12, 2024
BO
1 review
0 helpful votes
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I bought an annual Google Workspace plan that I needed, I have not been able to activate it, the technical service could not activate it, and when requesting the return you charge me for the time that could not be used

Date of experience: March 12, 2024
Georgia
1 review
0 helpful votes
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Support was able to help me restore a WP site which I corrupted, and helped me create a new subdomain.

Date of experience: March 12, 2024
North Carolina
1 review
0 helpful votes
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Pop ups keeping me from doing intended task in a timely way

Date of experience: March 12, 2024
Florida
2 reviews
0 helpful votes
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They were helpful.
March 22, 2024

My website was not running and they updated the updates

Date of experience: March 12, 2024
Virginia
1 review
0 helpful votes
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Why do I get thrown in to an Ad every time I log in. It's super annoying. I pay for a service - stop trying to get me to buy more than I want

Date of experience: March 12, 2024
Texas
1 review
0 helpful votes
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I have had a lot of problems lately with domains and security

Date of experience: March 12, 2024
Florida
1 review
0 helpful votes
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You $#*!s charged my credit card but won't extend my hosting or let me update my payment for my domain. This is fraud!

Date of experience: March 12, 2024
Canada
1 review
0 helpful votes
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Been trying to get our domain working after renewal, been a month with no luck

Date of experience: March 12, 2024
Ireland
1 review
0 helpful votes
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There was a problem with log ins preventing me from logging in and doing needed work. I was told the IP address i am connecting from had to be enumerated whatever that means. This took about an hour of my time with the failed log ins and having to wait for support to start answering the phone. While I had issue with log ins I couldn't use the chat help feature.

Date of experience: March 12, 2024
Kenya
1 review
0 helpful votes
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You lost all my sent mail accumulated over 15 years with no apology -

Date of experience: March 12, 2024
Japan
1 review
0 helpful votes
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I'm trying to use create a multilingual website and it's proving a but difficult.

Date of experience: March 12, 2024
Nigeria
1 review
0 helpful votes
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My experience with this host can't be loud cos i'm yet to have a remarkable service

Date of experience: March 12, 2024
Virginia
1 review
0 helpful votes
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Everything I try to do gets the response, "something went wrong."

Date of experience: March 12, 2024
Australia
1 review
0 helpful votes
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Not as intuitive as it could have been in performing tasks that used to be easy to perform in the past

Date of experience: March 12, 2024