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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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My website is virused from many days. And they did not do anything to protect the ewbsite. Even if I hire developers they cleaned the website then again virus come back. And I'm not able to do scan for the website. I have to ask bluehost every time. Worst experience with this hosting. Totaly worst.
Why did you usurp my email when I signed up with someone else?
Too much down time for my size, everything is behind a paywall, including items that should be free when i renew!
Too many steps involved in navigating from one page to the next when editing.
Page load speeds seem to be slower than I would have expected from such a 'fast' host
I have been pleasantly surprised how easy it has been to create and edit the website through Blue host
My website is down since last 36 hours and I am struggling to get the support. I tried to contact Bluehost customer team and they asked to contact Codeguard team. In code guard contact form, it is mention to contact Bluehost.Nobody cares as I have already paid my money and I am worrying about my customer experience for last 36 hours.
While an initial error was ours (incorrectly entered email) this has still not been rectified. Access to our account has been consistently difficult despite contacting customer services more than once. Word Press is clunky and not intuitive. Unfortunately, we haven't had the best experience and would not at this stage recommend Bluehost or Word Press.
I am no longer able to edit my existing galleries on my various web pages. I entered the Chat with one of your associates and was told the permissions needed to be changed and they changed them. This didn't solve my issue so I am now having to add individual blocks per image rather than adding to a gallery of many images, just to keep my site updated for now. Any help would be appreciated. Thanks.
Staff support was quick and helpful. Thanks always.
The first week using my website there was so many problems
Cannot get website live and connected to domain. Very difficult to navigate and get help.
In over two years, I have not been two weeks straight where I can appropriately access my website or make changes without having to call customer support and wait days for a resolution.
I'm spending too much time with credit and rebills. It's like bluehost has become absolutely CORRUPT!
Websites constantly go down with no explanation. Service representatives are mediocre.
I'm just trying to update the payment method. I get so much spam claiming to be from you that I know it will take forever to figure out how to do that and now you want my feedback before I've even had a chance to try! Back off!
I'm not expert but your services seem pretty easy and customer service is nice.
Having problems with several domains. Tech support this weekend was horrible. I have two sites down and am seriously wondering if I should be considering a different host.
Totally hopeless in either explaining or resolving my issue at 3rd time of trying. Surely it would be easier to employ human beings who can speak on the phone. It would certainly make you alot more popular with your customers
New platform? No way to stay signed in on my private device? Only 4 stars sorry
The new user experience is very confusing and unhelpful and seems to be aimed more at making sales than at providing an efficient way for the user to navigate.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members