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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Low score due to the irritating marketing message that is present every time I log in and I have to click the really small link at the bottom of the page to get passed it.
Not as easy as advertised. Very difficult to customize, and requires more coding experience than advertised. To make it easier you have to pay for upgrades that are not initial available or explained.
I have had a ton of issues with this hosting site and anm unable to edit or change my website. I also get warnings constantly that the site will be shut down due to failed payment but im paid through 12/2026?! Very unimpressed!
I'm struggling with some of working the editing but I'm getting there!
It is going on 3 week and I keep being told a credit is going to be processed. Ready to leave bluehost for another hosting site. Very disappointed.
Login with google account creates an issue in wordpress where you cant login in without accessing bluehost first, i have no way to change my password or my admin email location because of this
The new changes make it longer to sign in and get tot he dashboard. And, customer service is complicated because people are multi-tasking and you never know if you are going to get the great rep or the lazy rep who doesn't speak English. Other than that, all has been running smoothly for years. Thanks for the great work!
The redesign is really bad. The UX is bad and I can't find the options I previously had and Im unable to move things that I had on an older account.
I wish you would sometimes give a discount for being a very long term customer.
Ever since you were acquired by New Fold and began your consolidation, the service has been HORRIBLE!
Block editor: green highlighted options don't work
I cannot afford tp pay $165.00 a month to try to navigate word press and post pages to my site
I like I can to talk to a real person when I have questions or problems
All the time adding in automatic "Tricksy" charges that I then have to waste time cancelling and attempting to reverse.
It's getting better but more is needed to be done.
I'm finding this box particularly annoying because I'm being forced to give feedback.
I've had continuous problems since migrated my website here. Some has been solved some hasn't. I've had to contact the customer service multiple times with the same issue. My emails don't work and everytime I call I have different answers. I even had someone being very rude telling me to delete a website that wasn't mine.
Easy to use once I figured out wordpress! Love being able to update my site from any device any time.
It is irritating to log-in into my account and instead of landing at my account's home page, I'm marketed with a web page trying to sell me your web services. Please revise your software to direct my log-in to my account without your marketing.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members