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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Your site indicates that i have no protection. I am asked to pay even more to have my site protected through BlueHost. What the heck am i paying for if not the secure website that you advertised when you got me to choose BlueHost as my hosting site.
Tried tricking me into thinking my account was expired and talked in circles about the pricing wouldn't give me the different service costs for different levels of hosting
Representative answer different different answers not same
Serveral time before conversation end disconeted
Expensive and the account is not possible to migrate to the new sevice. 4 hours of support 2 weeks ago and no one followed up. Yesus guys... you're throwing the business to the dogs..
My account was locked and now i get an email saying my account would be shut down. But I could not get into my account to pay
Bad customer experience. Worst dashboard ever. Server migration was unannounced. Customer service is at it worst ever.
Previously, I could log into my email account directly. Now, I must log into my website account and then into my email - several more steps. Plus, my option for Forgotten Password now doesn't work.
I transferred my website To BlueHost 6 months ago or around, I was Having a malware and pay them to clean the website they took two months and came with apology. Now I'm only wishing to transfer to another host and I still can't due to a technic problem!
There is no direct link for me to manage my site. It would help if you add a direct link to cPanel and maybe some other things. At the moment every time I have to go through a long process of actually managing my site.
Also, I have been struggling to use/access the database. Whichever username/password I use does not work. A bit frustrating.
I am a newbie so i dont finding easily how to change themes how to start writting but the customer service is good and helpful.
Still learning, but the support, and support material is excellent. Thank you.
Login is no longer allowing me to use my email as a login ID
We have been with Bluehost for nearly 20 year as it had always put service to its customers to the forefront. However, the recent changes to the site reflects a blatant attempt to sell us more products -- which has only made the site harder to navigate. Furthermore, we now get an ongoing onslaught of spam/phish emails relating to our Bluehost account which only adds to the annoyance of this "new and improved" version of Bluehost. It's a shame.
You changed my username without informing me, your caching or DNS is very slow. It takes ages for the site to even begin to load
Been really struggling with setting up my Wordpress site and found it very difficult to navigate but now I am working my way thru the bluehost beginners training so hopefully that will help
The website is slow to open, sometime it load fast. I asked support 3-4 times, but they just give us excuse.
Sometimes they told me that some problem was resolved and I had to come back again
Email is not working properly recently. We have been using BlueHost from 2005 but never experience such bad experience. These days it is not working most of teh time
Yeah so I've been having problems and customer service is aggravating to talk with
Pretty good. The team is pretty responsive when questions arise.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members