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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I am unable to activate 2FA, I am unable to access or use my CPanel email accounts. I was unable to complete my domain transfer.
Somebody needs to explain some of these things to me please
I just paid for this site to build in bluehost website builder not Wordpress. How do I get to that page?
Excellent and easy to use. When I had trouble, it was easy to get help.
I love it here so much... I moved all 3 of my sites to bluehost!
I have had nothing but issues and very little help with how to navigate building a website. It is not as easy as they made it out to be. Now my account doesn't work anymore.
I like but we need more tips for increase the speed
My website is continually down and I'm spending too much of my precious time calling bluehost only to be constantly lied too. I had yet ANOTHER security issue today (who knows how long that's been going on since I called and it was supposedly fixed 2 weeks ago). And once again I was assured it would be running in 4 hours (also unacceptable) AND that I would be getting a call at 4pm PT, ALSO didn't happen. How is Bluehost going to reimburse me for all this SSL issue keeping my website unavailable to visitors for YEARS?
Typically people don't want to ever help on first call. The new phrase is "not in our scope". I have found instructions within bluehost on same issue myself while on hold so obviously someone could help. I still need help as the instructions are clear either.
It's been very hard to reset my password. I had to do it twice.
I am having issues with recurring charges despite having tried several times to have my account deleted and my domain removed. The last customer service representative that I spoke with stopped responding over chat when I tried to get this issue resolved and a refund issued.
Since signing on with Bluehost my client and I have had nothing but problems. I believe we need to cancel as this si not the kind of hosting company for our needs
...
To much crap to go thought to get to the main page.
There are so many changes and updates that i can't keep up with my hosting. I came to sign in and my userID was changed unbeknownst to me. It is super inconvenient to go from something you understood to relearning something you have no knowledge about. Since you guys upgraded the system nothing has been the same and thats unfortunate.
I asked how to redirect a domain, and the rep did something that I found out four days later doesn't work. I tried to purchase hosting, and when I tried to remove unwanted features, my cart emptied entirely. I noticed a spelling error on the page too. Get me out of here!
I like most facets, HOWEVER:
I like to manage my files directly - finding the FileManager is a pain. And then moving up and down in the directories is a pain.
Interface seems designed for WordPress user - I'm coding my own site... it seems less than intuitive so far. Maybe a link up front (easy to find) that lets me see where to access my domain and files?
Half the time i am not able to edit my site it just sends me to an error page
There have been so many issues lately. The main one hasn't being resolved and I have reached out for help for this a couple times now
I have been bombarded by market and web designers since I opened my domain with Bluehost
I keep getting messages my ID is not recognized. After several tries, it is finally recognized. This has happened several times when I haven't accessed the account for several days.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members