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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Changing from the actual URL to an account number in the billing section is an inconvenience and causes additional work in matching account numbers to clients for billing purposes.
Having the ability to ask a real person a question would be helpful because when I have experienced problems I have been very frustrated by the lack of ability to ask a question that is not a FAQ.
My website goes down every other day im paying for support but cant seem to find anyone that can fix anything that lasts for more than a day or so, sent multiple tickets for help and nothing has been done, very poor service.
Im really frustated by the service. 1. Its so many clicks to simply get to the email panel. 2nd, the outgoing server is super frustrating. 50/50 shot on whether or not my emails get sent. Theres no rhyme or reason to what goes and what goes to the outbox... Just not very user friendly at all
FTP REPEATEDLY TELLS ME THE DISK IS FULL AND I CANNOT UPLOAD FILES BECAUSE I HAVE REACHED MY QUOTA. THE DISK IS ABSOLUTELY NOT FULL! THIS KEEPS HAPPENING AND IT IS EXTREMELY ANNOYNIG. I PAY FOR A DEDICATED IP AND THIS SHOULD NOT HAPPEN.
I find the email server clunky, customer service is difficult to work with and takes forever to speak with someone about your issues. I also find the website and all features you must purchase are overpriced.
I continually have issues with emails being rejected and glitches in my site
Your servers recently went down on or around 2/28, and there was no communication about why. Other than than, I hope to continue to recieve good service.
This product is horrible. I just want to build and post a very simple site, constantly tormented with add on crap and upsale. HATE IT SO MUCH
Easy to work with, to follow, and to use, so far...
Had to re-login using a different application (chrome) just to print out a receipt. I am confused why bluehost moved away from pdf downloads for receipts to popups. Since I haven't gotten to the orders history...I am hoping I can print out a receipt using chrome...
I had a problem with my email set-up that took two tries with support to fix. It seems to be good now, but will reserved judgment until I move a couple of my other accounts over to Bluehost.
- Site UI documentation needs to be updated before the UI is update.
- Burying setting behind pages orphaned pages is incredibly detrimental and needs to be fixed. DNSSEC is one page/setting that comes to mind that has had its setting page orphaned. Good thing that isn't used for anything important for a Domain Naming Service.
- Removing security security features and forcing in SMS notification only is dangerous in a world where AI can fake your voice.
- Removing feature accessibility for payed features if you are not using word press does not unfriendly and counter initiative.
- When your site is having a security issue, notifying the user that they have a security issue should be paramount. I should have to wait two weeks to find out what security issue my site is having from your support team while they do the fourth virus scan due to a DDOS attack.
Very hard accessing multiple accounts in spam experts
The new way this is set up is confusing not liking it at all. Things that I was able to do with no issues prior are not easy anymore. I have been with you guys a very long time. This is the worst update you have had so far. It's almost as things are hidden and in different places. Not happy with it
Clunky slow, unsafe, hacked, marked as spam, and demanding more money?!
I am delighted that my past content is still here after lapsing for a short time (about one month). BUT, after restoring my account, I have had to call twice to fix an error preventing edits to the site due to incorrect configurations. The delay of weeks is frustration. It's a simple, one-page site. Help.
I need one very simple, flat web page. I want to put one link in the text for a questionnaire. I want to put one payment link in the text for people to pay me via PayPal. THAT'S ALL. None of the options seem to give me that. I'm struggling to make the Blog option work. I thought it would be simple and closest to my goal, but it's not going well. I'm frustrated.
Your chat box is obnoxious and there is no way to remove it. It gets in the way of my ability to read stuff on my screen.
I had very bad expereince with Bluehost hosting where my site was deleted without my permssion.
I will never do any hosting with Bluehost again
I have difficulty every time I try to log in to this site. I have another site, and I don't have a problem. I have had to change my password several times. The system repeatedly tells me that my username is wrong. It tells me that my email is incorrect. And, it kicks out all my passwords until I have to call for assistance.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members