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BluehostReviews 5,487

2.7

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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
97
shipping
35
returns
55
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Florida
1 review
0 helpful votes
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I am finding it very difficult to use
November 14, 2022

I am finding it very difficult to use. I am trying to build a website using wordpress.

Date of experience: October 15, 2022
Italy
1 review
0 helpful votes
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I was able to set up everything so quickly! Thank you!

Date of experience: October 15, 2022
Oklahoma
1 review
0 helpful votes
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Migration was advertised to be SO simple, yet im in my 3rd day of trying to get moved over. Having to figure out myself how to get my site manually switched to you...

Date of experience: October 15, 2022
Kentucky
1 review
0 helpful votes
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Mostly intuitive but I still have a little trouble finding my way around your websites.

Date of experience: October 14, 2022
Maryland
1 review
0 helpful votes
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Attempting to create a page with a tablet seems impossible, I'll be trying from a computer soon so hopefully it's easier

Date of experience: October 13, 2022
Texas
1 review
0 helpful votes
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I'm new to bluehost
November 12, 2022

I'm new to bluehost. The site has been super slow. The support people were unable to resolve the problem but it was not their fault. There's a url that comes up that shows my domain is on a temporary. When I open the site on the web, it comes up quick but when I try to navigate it I get a response that it's an unsafe connection and I might be getting hacked. So there is a serious tech issue that your support personell can't resolve. It needs and engineer to look at the issue.

Date of experience: October 13, 2022
Texas
1 review
0 helpful votes
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Friendly and easy process on the migration of my domain

Date of experience: October 13, 2022
Georgia
1 review
0 helpful votes
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I've turned off automatic updates for plugins because a plugin bundled with the theme can only be updated with theme updates, but I continuously receive the "Some plugins have failed to update" email notification, which should have been turned off. I do not need to be reminded of something I already am aware of every 12 hours, especially not when I have TURNED THAT FEATURE OFF

Date of experience: October 13, 2022
Connecticut
1 review
0 helpful votes
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I need to install wordpress on a subdomain and theres really no help at all for me. I'm resorting to googling and seeing a lot of terms I don't understand. I think your site should be more user friendly for basic tasks like this. :(

Date of experience: October 12, 2022
Algeria
1 review
0 helpful votes
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So far it has been a fantastic experience, I was able to publish my site very fast thanks to the user-friendly UI and support team.

Date of experience: October 11, 2022
Colorado
1 review
0 helpful votes
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A little confusing, just not my area to build from scratch. Am sure other users know what they are doing.

Date of experience: October 11, 2022
New York
1 review
0 helpful votes
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Site migration isn't working as expected. First agent I spoke with on the phone was not knowledgeable.

Date of experience: October 11, 2022
Missouri
1 review
0 helpful votes
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Added a wordpress plugin, Soliloquy Lite, and now can't log into either wordpress or the builder.

Date of experience: October 11, 2022
Alaska
1 review
0 helpful votes
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I am having trouble figuring out the process of what to subscribe to and what I don't need

Date of experience: October 10, 2022
Wisconsin
1 review
0 helpful votes
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I've called and asked for them to change my primary domain twice now and it's still not changed. They also did not migrate my website.

Date of experience: October 10, 2022
District of Columbia
1 review
0 helpful votes
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I have had nothing, but technical troubles since starting. I bought a domain and hosting services and from the beginning I have not been able to publish my front page with the modern editor. I spent a half hour on chat to have my editor reverted back to the classic editor which let me publish my page, but I want to use the most up to date tools that seem more intuitive. Now, I have to probably spend another half hour in chat or on the phone to get them to revert the tools back to the most recent versions and get them to work.

Date of experience: October 10, 2022
Texas
1 review
0 helpful votes
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I cannot edit my site
November 8, 2022

I cannot edit my site. The word press will not login because my "site cannot be reached" to customize my business website

Date of experience: October 9, 2022
Florida
1 review
0 helpful votes
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I can't get onto my blog because I keep getting "Website Not Secure", and now I'm pessimistic that I'll have to spend more money to fix this even after I trusted bluehost and paid over a hundred dollars for a domain name--a domain name I'm not even sure I actually have, now.

Date of experience: October 9, 2022
Virginia
1 review
0 helpful votes
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It's difficult to understand and navigate the designing tools as a novice blogger.

Date of experience: October 7, 2022
California
1 review
0 helpful votes
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I want to upload a custom site but I started to set an under construction home page and the system will not allow me to publish. It looks like it publishes but it just does nothing from you editor

Date of experience: October 7, 2022