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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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All is great thank you blue host team for doing so
Had to pay for a different domain name- now I have two. I don't even know how go switch from the one I don't want to the new one I want as my primary,
I am very impressed with techsupport representative John. Very knowledgeable and solve the problems I experienced with the emails very fast. He also educated me on how to avoid problems in a future. He went an extra mile to make sure I am satisfied and an issue was resolved.
Sofi was patient and understanding and persevered to help me resolve my issues. I really appreciate that she kept me informed throughout the process.
I've called several times regarding an issue and I've been very pleased with how easy it has been to connect with a live person and each person I've dealt with has been very knowledgeable. I also love that you guys have 24/7 customer service.
The Freyja WordPress theme I purchased through Bluehost and mojo marketplace is broken. The errors won't let it load. I had to "Download All" files from Mojo, because the "Main File download option has a 404 error on Mojo's site. The main file that I purchased is missing from the download.
New users should be able to at least get some help creating the web site. It shouldn't just be a paid service for assistance.
I was shocked to find out that my domain- cccbooks.net was not secure.
August, 2020 I paid web hosting for 4 years up to 8/29/24, and domain name up to 11/21/24.
I called *******585 for domain support: both Gloria and Renee could not help me making me waste more than 30 minutes, they went away. Before I gave up I tried calling for the third time, Will answered. He was most efficiently solved my request. I was grateful for his competence and
Patience to listen to me. Also he was very pleasant and courteous.
Upgrades are offered everywhere. Already had a free template in mind and it was hard to find.
He gave us great service! Very personable and understanding!
I just need to figure out how to do the domain email on wordpress so my site doesn't have my personal email.
I am trying to start up a website, and I am finding it very confusing. I have not been able to find tutorials, and nothing has been intuitive. I can't even figure out a way to save the little progress I've made so far. Every time I try to add something to the website it takes me to a completely different page, most of which don't seem secure and seem like they are not part of Bluehost. I am just overwhelmed and not sure where to go from here.
Terrible. First I had a Bluehost builder site which a spent a few hours getting not too far; now I cannot find it. I am being prompted to WordPress to start over again. Cannot find any beginner help. I keep getting some stupid different domain gibberish which is not the site that I paid for?
My website has some issues 2 days after launching. Its saying the web server is down
I've just started using bluehost and need support, I've tried calling but can't get through to speak to anyone.
Needed to make a name change and was handled effectively
I'm overwhelmed by the number of options and all of these buttons, windows and stuff compared to the minimal view I used to but I'll get on with it one or another
Not user friendly, way too many options for first time blogger
I'm not far into designing my site, but the experience so far is about what I expected it to
Nothing works on your website, all i get is {"errors":"Not Found"}
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.